BROWNSBURG HEALTH CARE CENTER is a Medicare-certified nursing home located in BROWNSBURG, IN. CMS overall rating: 2 out of 5 stars. Google rating: 3.7 out of 5 from 97 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Hendricks County and serves residents in the IN area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
This place gave my dad a place and helped him smile again. He was able to walk again under their care. They were amazing to work with. They communicated every step of the way. I can not speak enough about how much love and kindness they showed. I tell everyone about how this place was amazing. Thank you for all that you guys do.
Would not recommend. My grandmother was never brought food her first morning there. Her next several days she was only brought a menu once, the rest of the time she was brought tuna fish sandwiches and bologna sandwiches. She was supposed to be there for rehabilitation after some heart issues and she only received about an hour of rehab in 4 days. She asked for help going to the bathroom and she was told by an aid to “just go in her pants” I would recommend any place but this!
I've had two family members that have spent time there. My Dad spent his last few weeks there back in 2018. They treated him well and made him comfortable. They appear to be accustomed to that sort of client. My other family member was just basically tossed out of there today. Her insurance wouldn't pay for her stay any longer, and it is probably for the best. It is obvious this place is not equipped to deal with someone needing physical therapy, someone needing medication on a fixed schedule, someone needing a bath that has had multiple physical injuries or how to deal with someone in pain. The people who "run the place", the admissions people and the "case" workers are absolutely disorganized, and apparently never speak to one another. One shift nurses don't know what the previous shift nurses did or didn't do. People put their hands up and say they don't know. Paperwork lost, orders from doctors ignored or lost. Absolutely terrible personal service by the caregivers. There were some exceptions, one nurse named Lety cared, was involved and went out of her way, only to find out she was let go. She honestly made most everyone else there look bad because of her level of caring and service. That's probably why they let her go. The case worker was just the worst, lost at every turn, no desire to help, no desire to get up from her desk, I truly question how she holds her job. Long story short, if your loved one is near the end of their time with you, this place might not be that bad. If your loved one needs to spend some time before returning home, this place should be avoided at all costs. There are a handful of good people working in physical therapy, and a couple of nurses, but beyond that... Nope. Just a bunch of disorganized, confused, non-interested people who should be looking for other employment because they are obviously not happy in their current line of work.
We moved my grandma into the memory care unit from another facility where she was being severely neglected. Overall, I was happy with this facility. She initially was roomed with someone who was not so pleasant, and they switched grandma rooms. She seemed so much more happy and content here. She was always clean and well groomed. Nursing staff, especially the aides, were amazing. They were kind and patient. They always talked to me and answered all of my questions. The unit was clean and spacious compared to where grandma was at, and so was her room. The unit was well lit and bright instead of dark and depressing. A lot of activities for the residents. The food always looked good and was temperature appropriate. Locked building and locked memory care, so it felt safe. Bird cage up front for residents. Grandma just recently passed away here. I thank this facility and all its staff for caring for my grandma like they did. I appreciate everyone here. May God bless all of you 💞💞
My husband had open heart bypass surgery 1 week ago. Due to his physical weakness rehab was what he needed. The staff knew we were arriving at 1:15. We were on time. His room wasn't ready and didn't even have a bed. We were told it was ready. The floor hadn't been swept so I'm sure it wasn't mopped for some time. We were asked to wait and the nurse would be with us soon. I started looking around while we waited and was shocked at the filth. The toilet had a bad smell so I looked and it was stopped up with someone else's BM. I tried to flush it but it was stopped up. I found feces on the door handle. A urinal sitting in the ledge right outside the door. Crumbs in the bedside table. I gathered our stuff and stopped by the nurse's station. I explained that we were leaving. The nurse said" I understand, I know I work here but I wouldn't bring my family here.". That's very telling. Do not bring your loved ones here! I would have given it a zero but there were a couple of friendly, helpful employees. They need to get a handle on the lack of cleanliness.
Reviews from Google Places for BROWNSBURG HEALTH CARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.