WELLBROOKE OF CARMEL is a Medicare-certified nursing home located in CARMEL, IN. CMS overall rating: 3 out of 5 stars. Google rating: 4.0 out of 5 from 73 reviews. Accepts both Medicare and Medicaid.

WELLBROOKE OF CARMEL

carmel, INMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

12315 PENNSYLVANIA STREET

CARMEL, IN

Hamilton County

Service Area

This nursing home is located in Hamilton County and serves residents in the IN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

TRILOGY HEALTH SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.86 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.73 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 63.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 50.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
73 reviews
Tim & Katie LaFever

Tim & Katie LaFever

This campus is truly amazing. The entire staff work tirelessly to ensure residents and families have the best experience possible. Just like anywhere else, they’re not perfect but if you let the leadership team know, they will do everything they can to find a solution. Customer service is one of their main core values and starts with the executive director, Kylie, setting a great example for her team. I would absolutely recommend this campus to anyone!

Verified Google review
Jen Buck

Jen Buck

Mom moved in to Wellbrooke Carmel, Legacy Lane (Memory Care / AL), end of August 2025. Mom had been living on her own just two months prior but was now entering stage 7 of dementia. The Wellbrooke team was very supportive, and kind. It was an overwhelming time as her needs continued to change quickly. Wellbrooke came alongside to answer our hundred plus questions without being pushy or reverting to trite sales pitches. Once Mom moved in, it took her only a week or two to become acclimated and comfortable in her new surroundings. We saw her Legacy caregivers consistently treat her with patience and kindness, and witnessed the proactive attention to her needs. The team quickly gained our confidence. When Mom sees her caregivers, she smiles real big at them (sometimes seems happier to see them than me – which is a beautiful thing). We sit down as a group and go thru her care plan, talk thru revisions, address any concerns with the ultimate goal being to maximize her comfort and care. We are thankful for Mom’s home at Legacy Lane and the care and love they daily demonstrate.

Verified Google review
Kelly Burrough

Kelly Burrough

My father entered Wellbrook after a hospitalization with the hope for rehab and return to independent living. However as it became appear this was not realistic, the staff at Wellbrook helped us transition to assisted living. We transitioned again to hospice with Paradigm a month later. They and all at the faculty made the end of life safe, comfortable and loving for my dad. We are forever grateful!

Verified Google review
Stacey Graves

Stacey Graves

Cannot say enough good things about the dietary department here. They are unseen heroes. Willing and eager to listen to and address concerns, and then make it a point to follow up! The entire team is very professional and courteous!

Verified Google review
Stephanie Ragan

Stephanie Ragan

My 90 year old dad needed Wellbrooke for rehab. He was there for 2 or 3 weeks. First of all the environment is nice and not depressing like many places. The lobby area is so comfortable and pleasant . Staff was attentive and so nice. The smell of the facility was so much better than other places where I have had family members. I am grateful to all the staff as they were great to dad and helpful to me and my sister.

Verified Google review

Reviews from Google Places for WELLBROOKE OF CARMEL. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.