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Marsha Dobras

Wonderful facility and caring staff. From day 1 they have shown my husband care and compassion. He enjoys the meals, especially breakfast! Everyone we have come into contact with have been very helpful. From admissions, dietary, maintenance, nurses, cna's, business office and lobby reception, Everyone is there to help.

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alan phillips

This place deserves ZERO stars!! I’m thankful my family member only has to be here a week. I specifically asked and put a note in the room requesting that she gets fully dressed each morning before therapy. I came back the next day and she was still in her same pajamas but had her out a sweatshirt over it. I had to give her a shower because they lied and said they would give her one in the evening: so I came back in the evening and no shower was given. There was ice in her window the first night. The place is plain filthy. What a shame! The nurses station phone rings and rings and rings. Nobody answers.

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Natalie

Awful place. Do not send your loved ones here. My aunt stayed here for over a month and was treated awfully. They’ll let you starve or just feed you slop that a prisoner wouldn’t even want to eat. Needs a complete update and MORE STAFF!!!!!!!!! Give these people who can’t help themselves the dignity that they deserve.

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Corri W-G

I am absolutely disgusted at the treatment my mother has been getting! My Father has walked into my mother's room 3 different times in the morning to see my Mother naked from the waist down and laying in her wet bed. My Father was the one to clean her up and get her dressed. Not to mention my Father is getting Absolutely no information concerning my Mother's rehab schedule and he has been asking for 2 dam weeks. Majestic Care fix and hold freaking people accountable before someone decideds to sue your facility for negligence!

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Molly Maurer

My special needs sister was a patient for 2 1/2 months after a fracture to her right tibia and fibula. She is deaf and nonverbal and was non-weight bearing and I was assured by Amanda in Admissions that her limitations were not a problem. She was not helped to the commode or offered a bedpan regularly and was left to sit in her own waste for hours. Because she was unable to use her call light, she was basically ignored. She didn’t receive a shower or bed bath the first two weeks she was there and her hair was filthy and rarely combed. We had a handful of caring CNAs who were so overwhelmed by their number of patients they rarely had time to adequately address patient’s needs. I took her laundry home, sometimes sealed in a plastic bag. When I went to launder it, it was completely soaked in urine with a disgusting stench. I spoke to nurses, CNAs, Izzy, Director of Clinical Services and Residence, Karen from Social Services, Michelle, Nursing Director, and Jami Moore, Executive Director. They all agreed my sister was not receiving basic daily hygiene needs and they would address this. Things might improve for a couple of days, then go back to really bad. She came here for rehab, or to restore function, and left with less function than when she arrived. She required no skilled medical care, only assistance with ADLs. It should be about patient care, not productivity or dollar signs. Give these people adequate staffing so they can do their jobs and provide for patients!! Shame on you!