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Kim Nicks

My mom's been denied 2 times because she required more rehab. They seem to take simple patients, and don't want to do the work to truly help people. And we've financially supported this place through Churches and Illiana Christian . All that glitters is not gold. The outside is beautiful , The inside is very clean.

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219cshep1991

I'd avoid putting anyone you care for in this place. They "forgot" to hook my 90 yr old mother's oxygen up 3 different times, the physical therapist is a bully and has absolute no compassion, Zach puts on a good show in front of family members but once they leave he's borderline abusive. When trying to get my mother ready to transfer to another facility Peggy would return no phone calls in reference to a time of discharge, medication, or even if a test result that was needed was faxed to the new facility. Thanks to Jennifer for getting this done.

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Rachael Bapple

This is by far the nicest “retirement” home/nursing home I have visited. Very clean and the staff is amazing. Best decision our family has made and our family member is very happy here. The care he receives goes above and beyond. We think of the staff as family!

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Janet Payne

You responded to my review regarding your lack of security. I have personally been there to see a resident at 9:30 pm and the doors were not locked and I was not approached by any staff the famembers. I tried repeatedly to protect. A resident from someone that she didn't want to see and I got no help from any managers there. The family of the resident also addressed this same issue and was told that the person was not doing anything. Mean while the resident stayed in her room with the door locked until this person left. Which was several hours.

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Janet Payne

The care there is very good. But short staffed. They should pay more in order to get more staff. The ones there are extremely over worked. The worse thing about this place is lack of security. No one checks people going in and out of there. No doors are locked and the residents are not safe from anyone off the streets to come in and enter their rooms. It was addressed to several staff members and they blow it off like it is nothing. They were told of a lady that comes in there and has been kicked out of there several times. I was told "well she hasn't done anything." She was allowed to play bingo with the residents. And sits in the lobby and drinks coffee and then goes in any residents room of people she doesn't even know. With what they charge there they can afford to hire security there