E

EDWIN SELL

Nursing I give 8 out of 10 to 30 percent of them the balance just don’t care the aid we’re about 50 percent most untrained .food not a fan processed not hot never a set time . Bedding had holes in it repeatedly, thin worn out sheets. Eileen’s was great to handle my concerns.

L

Lola Hull

When my husband walked out of the house that night last December, I was so exhausted from no sleep or a maximum 2 hours a night for over 2 weeks, I don't even remember lying down! When my neighbor man saw him laying down on the driveway yelling he went out to check on him while his wife called 911! He came in the back door and called my name and my husband told him I was in St. Louis, I was in bed so tired I didn't hear anything, not even when the fire department came in calling out, "Fire Department" and knocked on my bedroom door! EGH and East Lake possibly saved both of us!

M

Mindy Davidson

Agree with the review before me. If you can’t show empathy and care for a person do not work in this field!!!! Extremely rude staff. Staff yelling to each other at opposite ends of the hall, as we are being told by another staff member that technically there are no visiting hours but to just be mindful of patients trying to rest at that time! Maybe she should have been having this conversation with her staff not the quiet respectful visitors. And DIRTTY!!!! The place was disgusting. Pretty sure the floors hadn’t been cleaned in months. I get that it’s hard to get people to work in facilities like this. Well maybe take that $15,000 a day you charge for care and actually do something with it. That facility was more disgusting than a pay by the hour motel!!! Do freaking better!!!! People are there for care and that place is a black hole.

M

Molly West

All I can say is if you don’t like your job, you shouldn’t be working in the medical field. You think you’re taking your father to get the car he needs to come home cause he was in there for rehab. Over a month and while he was in there, the care was not there. He got worse than better insurance paid these people for not doing their job. I would never recommend this place to anybody.

T

Toni Hummel

My mom is stubborn and refused rehab care after a stroke. Life has a funny way of making you slow down. After an illness, it was unavoidable. She was just there for a short time but loved it. The rehab department here is amazing. Not to mention the rest of the staff. I hadn't seen my mom that happy in a long time. She also told me when she's old she wants to live there haha. I couldn't say enough about it. Thank you Eastlake staff for being great at what you do!