GLENBROOK REHABILITATION & SKILLED NURSING CENTER is a Medicare-certified nursing home located in FORT WAYNE, IN. CMS overall rating: 5 out of 5 stars. Google rating: 3.8 out of 5 from 85 reviews. Accepts both Medicare and Medicaid.

GLENBROOK REHABILITATION & SKILLED NURSING CENTER

fort wayne, INMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3811 PARNELL AVE

FORT WAYNE, IN

Allen County

Service Area

This nursing home is located in Allen County and serves residents in the IN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

AMERICAN SENIOR COMMUNITIES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.69 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.21 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 42.9% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 66.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.8
85 reviews
Christopher Ferguson

Christopher Ferguson

I'm getting upset they are charging the food from one week to another week stuff I don't like ! So what good does it to do a menu?I've asked to get a walker in my room for four weeks and still no walker came in here with six pairs of fruit of the loom underwear sent them to Landry anyway d got half back with some hanes underwear I'm getting tired of the saying they're going to work on the problem on Monday and Monday comes and goes and my problem never getting any closer then a man and a moon

Verified Google review
Scott Creager

Scott Creager

My wife was in your place for 1 day and I pulled her out for lack of care. We complained to our insurance company and you lied saying it was to early to get her pain meds. Lie. She never got any pain meds or her regular medicine Never seen a therapist. We will never walk back into your facility ever again.

Verified Google review
Mattie Johnson

Mattie Johnson

I can’t say enough about Glenbrook and the care they provide it’s so heartwarming to see all the smiles on the faces when I visit. Staff interact with the residents as they are their family. It truly feels like home when you walk in.

Verified Google review
Thomas Franks

Thomas Franks

I have been a patient here for one month and requested a transfer. I'm on A low sodium diet and they just don't care. They are killing me off. I came here to get better but all they serve me is high processed high sodium meals I've lost 4# in two weeks I've talked to management and dietary several times. And when it comes to the menu it sucks. If you can't eat something the only options you have is a hamburger I would not give to my dog. À grilled cheese sandwich. where the cheese slices you can burn with a lighter turkey or ham deli sandwiches which we all know is highly processed and loaded with sodium or last option a pand j sandwich. I've got 18 years in culinary and have been in management in nursing home kitchen management. I'm sorry I'm sick of them trying to turn the tables on me. Sometimes you have to be willing to listen this is not proper in a nursing home when you cut corners like this because your clients become the victim. I sure hope this reaches someone high up because regular staff and management won't listen I'm sorry but I know my food and you can cook nutritious food at a reasonable cost most of all I hate it when you do not get a personal response. It's an automated response to every complaint as int. Same thing. You know how to contact me so I'll gladly wait for that and I'll be waiting for all the excuses God bless

Verified Google review
Andrea Wilson

Andrea Wilson

Glenbrook is an awesome facility! The staff is very caring and loves their residents!! This facility is small so there is more of a family oriented place. The food is excellent and prepared with love. Activities are fun and detailed to fit the residents. The housekeeping team is very efficient, they work very hard to keep the facility clean, neat and welcoming to everyone!!

Verified Google review

Reviews from Google Places for GLENBROOK REHABILITATION & SKILLED NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.