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Sidney Shannon

There are not enough CNAs and I can only be present 10-12 hours a day. This morning a CNA (Amy) left my mom sitting on the toilet in the middle of clean up. When I arrived my mom had tried to clean up and get back to bed. She was covered in poop, and had to walk through poop to get back to bed. I then waited 30 minutes and went down the halls asking for help. I ended up cleaning my mom up myself and changing her catheter bag, dressing her, and cleaning up the floor. This is neglect and the administration (social worker Alicia) did not like that I was angry and told me patronizingly and condescendingly that I was in a professional environment. Of course I’m angry and frustrated that they would not allow me to speak and would only let my confused mom speak who didn’t know why they were there. I’d called the meeting to discuss MY CONCERNS and was shut down and not allowed to speak as my mom told a long-winded story about something last week. I want her out of there today!!!

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Donald Pynchon

I was there for rehab. I found almost the entire staff to be very helpful. The rehab staff was super and a shout out to Jennifer, Dennis, and Mandy who went above and beyond to make my stay a nice one. There were others who also were very helpful but I can’t remember their names. If you’re looking for assisted living or rehab you can’t go wrong choosing Kingston.

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Donald Congleton

Some of the night staff are petty if you are focused on keeping your at manageable levels. It took almost an hour to get my pain meds which was already overdue. This review was posted haste. What happened to me was a mess up in communication. Since then I have come to realize it was an isolated incident. The staff here is really top notch, from the nursing staff right on to the therapists. The food is good and healthy. Therefore I formally recind the one star rating and give the facility a five star rating. I only hope the staff here can forgive a cantankerous old man's ravings.

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Dean Keith

My mother received excellent care. Since the reviews seem to be 5 stars or within the last year several 1 stars, I would recommend you checkout the Medicare facilities rankings. You will find that Kingston has the highest quality ranking score.

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DIANA CASTLEBERRY

My loved one was placed in hospice care at Kingston Care Center, and the experience was extremely distressing. Staff were often unresponsive, basic hygiene and comfort needs were neglected, and communication was poor. It felt as though dignity and compassion were missing in every way. I had to even get him water myself I have reported these concerns to the state for investigation. Families deserve to know what to expect when choosing a care facility. I strongly urge others to proceed with caution and closely evaluate care before placing a loved one here.