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Megan Lee

Our experience with Greenwood Healthcare Center was unacceptable and deeply concerning. During my father’s stay, my family and I personally witnessed repeated issues that raised serious concerns about the quality and consistency of his care. These concerns were brought to staff at the time, yet nothing changed. As his daughter, I had to constantly advocate for him and raise concerns simply to ensure his basic needs were being addressed. Despite this, issues continued. The situation placed an extreme amount of stress on my family and on my dad during an already difficult and vulnerable time. My father has since passed. I am sharing this so others are aware and can make informed decisions. Families should not have to fight this hard for appropriate care. Transparency, accountability, and dignity in care truly matter

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Melanie Baker

Greenwood Healthcare Center truly stands out because of its people. The longevity of the staff and management speaks volumes—many team members have been here 20+ years, which is rare in healthcare and says everything about the culture and leadership. That kind of consistency creates trust, strong relationships, and continuity of care for the residents. While the building itself is older, what matters most is what happens inside it. The staff is compassionate, dedicated, and genuinely invested in the residents who live there. They provide excellent care and treat residents with dignity, respect, and kindness every day. The heart of this facility is its people, and that’s what makes Greenwood Healthcare Center a special place.

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Colton Elliott

I jad to pull my loved one from a different facility. I read all the reviews and was worried at first about bring her here. I did a tour. I talked to other family members and asked them. The lady i spoke with said its an older building but my husband gets wonderful care. So i had my loved one moved to Greenwood Heathcenter. It was the best thing i did for her. I never seen a call light go off for more than maybe one min. I never smelled urine though the hallways. I seen them get what looked like some of the toughest residents out of bed for activities. I never had yo ask for my loved ones medication or weather or not she needed it. I seen the nursing doing CNA task and the CNAs with smiles and never complaing. I never seen trash on the floors. Never seen any bugs as posted bellow. I truly believe this place needs a higher rating. I want to Thank each and ever staff members from the bottom of my heart. You are all amazing Angels.

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C J3h

Would give zero stars if allowed, staff slow to respond to call button, in many cases because they’re too busy ordering and eating DoorDash or on their phones, patients in rehab with new trachs are forced to be in double occupancy rooms which greatly increases their chances of getting ill (“let’s stick somebody with a hole in their throat in a room with a sick person, that really makes sense”). Daily private pay rate is 20%-25% more than other (and far superior) facilities in the metro, and they want Medicare to stop paying for your rehab and you to pay out of pocket as quickly as possible, seeing how the much lower Medicaid reimbursement rate is paying probably 90%+ of the residents. Avoid this place at all costs.

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Teresa Evans

Staff IS WONDERFUL and helpful offering resources, information etc. My loved one is a resident in the memory care unit of this facility and I cannot express how helpful, caring & attentive the staff is to ALL the patients in the unit. I visit at least 4 - 5 days a week, different days & times and have NEVER witnessed anything less than sincere care from the staff. Linda, Kristen, Kasey, Kim & Barbie are 110% our loved ones favorites but personally I think they're all great and appreciate the entire staff that care for him. Thank you Greenwood Healthcare Center for caring for my resident AND all the others ❤️🙏