ALTENHEIM HEALTH & LIVING COMMUNITY is a Medicare-certified nursing home located in INDIANAPOLIS, IN. CMS overall rating: 4 out of 5 stars. Google rating: 3.7 out of 5 from 129 reviews. Accepts both Medicare and Medicaid.

ALTENHEIM HEALTH & LIVING COMMUNITY

indianapolis, INMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - County

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3525 E HANNA AVE

INDIANAPOLIS, IN

Marion County

Service Area

This nursing home is located in Marion County and serves residents in the IN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CARDON & ASSOCIATES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.32 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.53 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 46.2% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 54.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.7
129 reviews
roberta bowers

roberta bowers

The Christmas party was wonderful! I don’t know where you found all the darling Christmas decorations throughout the facility!

Verified Google review
Sheri Drake

Sheri Drake

Staff is unorganised and unprofessional. Patient care doesn’t seem to be a priority. Nurses and management don’t seem to care about the patients. Call lights go unanswered after long periods of time. Nurses aids disappear for long periods of time. If you love your family, do not place them here…

Verified Google review
Samantha Thompson

Samantha Thompson

Wow I have been to many places and this one is beyond amazing ! I came here today to sit with a client and it’s my first day here ! Well from the start till I got to my clients room they were so beyond helpful! They go above and beyond for there lovely friends ! Keep up the hard work I love it here !

Verified Google review
Brent Landgren

Brent Landgren

They treated my dad like crap ! When he would go to dialysis they would leave him all alone . He would call me to tell me that no one is there to get him off the machine . So he would wait there for sometimes another hour before they did . Then he would get back to his room to find his dinner has been sitting out for hours . He looked like he didn’t shower once . They were even rude to him when his toilet clogged up .

Verified Google review
Lisa Liguzinski

Lisa Liguzinski

Only gave it a star so that I can leave this comment. My mother has been in this facility since February 2025 and as of now still there. The care there is atrocious. There are mice and ants in her room. The house keeping might come once a week if that. The care she received on weekdays in great, Ashley is awesome. There's also a tall gentlemen works 2nd shift that is good too. But the weekend staff totally stinks, she has trouble getting them to help her out of bed, getting dressed. And they deliver lunch without silverware. SHE WAS FORCED TO EAT WITH HER FINGERS LIKE AN ANIMAL. They stand around talking and laughing while the alarms ring by the way I have witnessed this. Their excuse is being short handed I call BS. She has day in a dirty pull up so long she has shoes on her behind. And trying to get her put off the is harder than pulling teeth.

Verified Google review

Reviews from Google Places for ALTENHEIM HEALTH & LIVING COMMUNITY. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.