EVERGREEN CROSSING AND THE LOFTS is a Medicare-certified nursing home located in INDIANAPOLIS, IN. CMS overall rating: 2 out of 5 stars. Google rating: 3.4 out of 5 from 77 reviews. Accepts both Medicare and Medicaid.

EVERGREEN CROSSING AND THE LOFTS

indianapolis, INMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5404 GEORGETOWN ROAD

INDIANAPOLIS, IN

Marion County

Service Area

This nursing home is located in Marion County and serves residents in the IN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

COMMUNICARE HEALTH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.79 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 64.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 48.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
77 reviews
Isabella Vincinci

Isabella Vincinci

I hate this place! I’ve currently been waiting two hours for pain and nausea meds. The best way to answer a call light is to not. I’ve been here for almost two weeks and only received one missing med after one nurse tracked it down from pharmacy. Missing meds are like an everyday thing, which I’ve been told is because of pharmacy but who knows. I’m supposed to be on a high calorie, high protein diet—ha ha ha there’s barely enough given to feed a child, not to mention I’m pretty sure I’ve had food poisoning twice. I have severe frostbite on my feet making wound care critical (it is the primary reason I’m here), and yet, I usually have to beg to get my bandages changed. One nurse even flat out lied about changing my bandages! My adult children come to visit and everybody acts so great. When they leave it’s back to the same old bs. Two nurses, one aid and PT have been great, that’s the only good things. Not recommended; I don’t know where all these stellar reviews come from, smh.

Verified Google review
Shalonda Johnson

Shalonda Johnson

Thank you to the staff especially Tish and Mandy 🫶🏽 for taking the time over the weekend to speak with me. I was only in town for the weekend and they made it happen for my mom! I can’t wait for my mom to get the care/rehab she truly deserves at your facility.

Verified Google review
Abby Ferguson

Abby Ferguson

The new management has brought a refreshing and positive change. They are attentive, compassionate, and truly committed to improving the quality of life for all residents. Communication has become much clearer and more consistent, and staff morale is noticeably higher. The environment feels more welcoming and supportive, making it a better place for both residents and their families. Overall, the new leadership is doing an excellent job fostering a caring and professional atmosphere.

Verified Google review
Keli Marie

Keli Marie

My father has been in and out of this facility on several occasions. It is definitely a preferred facility when he has to have in patient rehab services. The staff that takes care of him have always been kind and supportive. I especially appreciate the social services team. Caciya and Ashaki have been so helpful in helping me to understand the insurance processes as well as been so patient with me when I have questions regarding being a better advocate for my dad. I can not say enough great things for all there kindness and support, throughout my dad’s care. The only reason I didn’t put 5stars is because of the price for when we have to pay out of pocket. However, that is not within their control and I would still pay it if needed for my dad to be with this team of care providers. Thanks!

Verified Google review
Jon B. McWilliams

Jon B. McWilliams

I'm in here for rehab,it's going to be a slow and long recovery for me, I have to learn how to walk again, and the Nurse are really Nice, And helpful, and all the staff are too, and the P.T. people are very nice, and take good care of you. And the food is good,, and I'm in a room by myself, it's roomy, and the windows open up to let fresh air in, and there's, furniture to put your clothes into, and room, for friends and family to come and visit with you. Nnamdi. M.Pppp.

Verified Google review

Reviews from Google Places for EVERGREEN CROSSING AND THE LOFTS. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.