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Donna Archibald

I was impressed by the kindness and responsiveness of the staff during my rehab stay. Nurse Rose was especially attentive. The therapists provided excellent physical and occupational care. Because of their care, I will continue my outpatient rehab therapy at Hooverwood.

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E W

The staff at Hooverwood were lovely. Any information I needed was provided quickly and completely. Everyone I spoke with was delightful and knowledgeable. The nurses could answer my questions without having to look anything up. The food served was very good. I even got an email describing a positive interaction one staff member had with my husband without my even inquiring. What a lovely group of people!!!

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Nancy Allman

Both of my parents, 99 and 91 yrs old, have lived in skilled nursing care at Hooverwood for two years. Speaking from experience as their HPOA, and after moving them from another facility, I can honestly say Hooverwood living is a Godsend to my parents and our family. After three years of constant worries about the care my parents were receiving In a former situation, I can now relax and know that the staff at Hooverwood are caring for my parents well. The staff truly care about their residents and ensure they feel at home, loved and cared for. They are very responsive to my parents needs and always include me in any concerns. The facility maintains a clean and hygienic environment and most importantly it is joyful and friendly. The staff goes out of their way to make family feel welcome and part of the community. I think the best review comes from my parents when they both told me, “Stop worrying about us, we’re happy here!”

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Rachel Munshower-Fox

Good care, kind and knowledgeable nurses and aides, & what felt like the most safe and appropriate patient ratios I've seen in a loooong time. Our mom was well-cared for at Hooverwood when she came out of the hospital. A big "THANK YOU!!!" to the team there - but most especially to Patricia in social services, for all the good communication and never ever letting a question go unaddressed. Honestly, Hooverwood is so good. I can't imagine ever placing a family member anywhere else if they should need care.

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velma coles

I am so very pleased with Hooverwood. The entire staff made him and us feel like important family members. They took the time to talk with us and addressed all our concerns. My husband loved the individual attention and the delicious and filling meals he received. He never had to use his call button to get a nurse- they were on top of everything. I was amazed that so many of the staff knew him by name. They even rushed out to say goodbye to him.The patio was an added treat as it allowed me to take him outside for fresh air. I was not expecting there to be cards left each day from the person that cleaned his room. It gave the person's name and who to contact if there were any issues. You'd expect that from a hotel. Fantastic. And when insurance tried to end his rehabilitation before he was able to be sent home, Patricia worked with me on the appeal and we won it! I ony wish we'd taken my husband to Hooverwood the first time he needed rehabilitation. I'd give them ten (10) stars if I could.