WELLBROOKE OF AVON is a Medicare-certified nursing home located in INDIANAPOLIS, IN. CMS overall rating: 4 out of 5 stars. Google rating: 4.0 out of 5 from 96 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Marion County and serves residents in the IN area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
≈ At average
✓ Above average
TRILOGY HEALTH SERVICES
Part of a multi-facility healthcare organization
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
≈ At average (lower is better)
RUN! They look good on the surface level, but are really there just for the money. They don't have enough care staff to appropriately care for patients. Transportation is a nightmare, often appointments are gotten to excessively late risking missing the appointment slot or completely missed and rescheduled ignoring high importance appointments because they outsource 99% of their transportation and then they charge you additionally for that transport because their in house service is almost non-existent. The PT staff don't monitor patients very well while on the bike leading to pressure wounds and those wounds are not given enough attention. The care staff spill urine on the carpet emptying catheter bags and don't clean it up making the room smell and don't care until it bothers them. The additional meal supplements such as protein shakes that are supposed to be provided daily are not provided. They also don't communicate well at all, they don't want anything in writing so they can lie and cover their mistakes. The only positive is that some of the nursing staff are nice.
The care I received was excellent and very personal. Most took time to get to know me which was comforting in a tough situation. Food is pretty good...not always warm enough. I would consider Wellbrooke again if the need arises.
Wow what a great place! My Mom was recently at Hendricks Regional Hospital & they suggested she go to Rehab after she was released. We chose Wellbrooke of Avon from a list provided by the hospital. I have nothing but praise for this place!!! My sisters & I were scared …. the workers at Wellbrooke of Avon welcomed us with open arms. We were allowed to tour the facility & ask questions even before Mom moved in. Since Mom has been in Wellbrooke of Avon, her therapy has been amazing & she is getting much stronger. Whenever I have a question or a concern I immediately get an answer from someone that works there. Audrey at the front desk has been wonderful. I can stop at nurses station, there is always someone there and willing to help. The Social Worker, Samantha, is the BEST! She has walked us through so many issues. I have stopped by her office, talked to in the hallways & called her from home … she makes herself available & listens so well. Thank You Wellbrooke of Avon! Mom is leaving Rehab …. but we are keeping her there. I met Victoria in Assisted Living who is just as caring as the Rehab Employees. My sisters & I have agreed to move Mom into Wellbrooke of Avon Assisted Living.
This place is amazing. My Aunt has been in Wellbrooke several times and every time she has been treated with amazing care. Not only do they treat there patients/residents wonderfully, they have treated us (her family) with the same amount of kindness and compassion. You will not be disappointed with Wellbrooke of Avon.
I was here 3 yrs ago with a broken hip. Stayed for 4 weeks. Everything was great then. This time I was here because of ear cancer with a lot of stitches on my neck, a wrist where surgeons took out an artery & vein & a skin graft on my thigh. Everyone here has been so nice & caring. The nurses, OT/PT people & dining people really take time to treat me with care & concern. I would greatly recommend this facility for anyone needing rehab.
Reviews from Google Places for WELLBROOKE OF AVON. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.