WESTMINSTER VILLAGE NORTH is a Medicare-certified nursing home located in INDIANAPOLIS, IN. CMS overall rating: 2 out of 5 stars. Google rating: 3.9 out of 5 from 76 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Government - County
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Marion County and serves residents in the IN area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
BHI SENIOR LIVING
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
The staff is trying hard, but, like most of the residents here, the facility is aging and in need of repair. Charging high rates for accommodations means the accommodations should rate high as well. The areas need to be maintained, damaged areas need repairs, and dirty areas need to be cleaned. No one wants to keep their elderly relatives in a home that's not at least as nice as the one their infirmities forced them out of. No one can afford to be in a facility like this if they don't have the means.
It was a tough but necessary decision for my mom to be here in skilled care. We interviewed several places and chose Westminster. The staff and administrators are so kind and caring. This is a tough job at any level; we so appreciate the good care our mom receives here from the aides to the nurses to the administration.
We chose here before we needed care and have not been disappointed. Westminster strikes a good balance between good care and affordable living. Have been here 6+ years and have no regrets with our choice! It has lots of small town charm.
Visited my aunt. The facility is beautiful, clean and smells healthy. The hostesses are helpful and friendly. However find the nurses in one wing was not interested in attending to a resident in a wheelchair chair whose head was leaned back and appeared unconscious. I observed the resident at the early part of my visit and 2 hours later, the resident still had not moved. Head still back, still not conscious. The nurse station is clearly visible to the resident. None of the nurses seemed concerned even when I asked about the resident. After remaining in the same position, should be quite uncomfortable in the neck region.
I noticed that a lot of the recent reviews are from staff. I moved my loved one out of this facility per recommendation from an ER doctor who told me, “in good conscience, I cannot let her leave the hospital and go back to her apartment in Westminster.” The staff negligence, disregard for client needs and safety was appalling. Two CNAs dropped my mom, and did not record the incident. Instead she suffered for days before finally going to the hospital because I called the ambulance. Another CNA yelled at my mom and left her alone in the shower alone for over 15 min, and my mom cannot ambulate alone. The administrative and social workers did nothing to address issues; instead they just wanted to move my 1-assist mom to skilled nursing and charge more.
Reviews from Google Places for WESTMINSTER VILLAGE NORTH. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.