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Pamela Needler

A year ago, my son was removed from a facility for neglect. He was not receiving his medications properly, and as his mother, that kind of reality shakes you to your core. Then Waters Edge stepped in, and I can say with complete confidence, they were a God send. My son was not easy in the beginning. He was angry, confused, verbally and physically aggressive, and acting out in ways that made us wonder if this transition would even work. There were moments filled with uncertainty and fear, and I questioned everything except one thing… God had not abandoned him. The staff at Waters Edge did not give up. They met him where he was. They showed patience, consistency, and compassion. They worked tirelessly to get him the right care, the right medications, and the support he desperately needed. Slowly, day by day, healing began to take root. Today, he is calmer, safer, and genuinely cared for. He is seen. He is valued. He is loved. I am beyond grateful. Grateful to God for leading us here, grateful for a place that chose compassion over convenience, and grateful for people who treated my son with dignity when he needed it most. Sometimes answered prayers look like perseverance. And sometimes, they look like Waters Edge.

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Brock Dailey

My great aunt was taken amazing care of by the Director of nursing! She goes over and beyond to make sure that the patients are taken care of!

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Brian

The staff were very nice. Met my physical therapy goals. Allows pet visits. Takes patients places. Plenty of food choices taste decent

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Lori M

A loved one had to find care in a long-term care facility at the beginning of 2023. This is the worst decision anyone has to make for a loved one and crushes the heart more than anything else. It was a decision made with much guilt, regret and general sadness. The staff at Water's Edge has been wonderful caregivers and engage with my person often. I've made surprise visits and not once has the facility been dirty, smelly or full of apathy. My person has been greatly taken care of and kept clean and happy in the Memory Care wing of the facility. The previous year, this person had needed rehab care after a health emergency and that facility was dirty, smelly, the staff was very rude to the family and my person was deathly afraid of specific caregivers and trembled in fear (which myself and another family member had never seen demonstrated by this person before). When it came time to make the call to find long-term care, I cried for many days because I didn't want to send this loved one back into a facility that would neglect them or have folks working that didn't care about their job nor their people. Water's Edge Village has been such a pleasant and welcoming surprise with their genuine care for their job, reputation and most of all, for each and every resident whether long-term or rehabilitation. This stage of life is so scary and you wonder if you've made the right choice or not. I strongly recommend this place if you find yourself in a similar situation. Every time I visit my loved one, they are in good spirits, in clean and dry clothes, clean room and bedding and engages in conversation with staff as though known for all their life. And please, visit your people! I know that it's hard and no one wishes to be in such a place, but visit your people! They miss you and parts of them remember you. Live in their world for a few minutes and enjoy that they are still with you. A day will come when you can no longer visit and their room will belong to someone else. It's hard. This is a great facility and every employee interaction has been kind.

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liz anderson

My mother went here for a respite stay( a temporary stay). Dara was amazing! Helped with transportation and even loaned us a wheelchair while there! My mother has talked non stop about her aide Ashley and what good care she provided. The bus driver was wonderful and so helpful! Thank you to Tina for helping to get her settled in and set up. I can not say enough good things about the helpfulness of the staff. I had zero worries while my mother was there.