R

Rich Hardesty

Tyler and Jess are always top notch helping my Mom and I at the living center. We lie them! Bless up and happy Thanksgiving!

D

Dorothy

Sammy and nursing staff have been fantastic. They know when mediction is needed and act fast. The food was great. The night and day time staff have been amazing and made me feel comfortable. They work well with hospice where many buildings do not.

K

Kathryn Sloan

The care that my husband received here at this facility has been great. The staff has been forthcoming with updates about my husband's progress on a very timely basis. They have been wonderful.

L

Laurie Thomas

My dad was here in the memory care unit, and the staff took exception care of him. All the staff was great, but Edan and Bev were our favorites. They allowed him to pass away with dignity and respect with as little pain as possible. I recommend this facility to others who are concerned about trusting your loved one in the hands of others.

F

ford taurus

I am posting this review anonymously to prevent my family member from being retaliated against. I would be very careful sending your loved ones to this awful facility. Residents aren't changed frequently enough. The halls can smell like poop or worse. The worst part is the amount of medication errors they make here and sweep under the rug. There is a nurse who is part of administration at this facility that has attempted to wrongfully blame her egregious medication errors on lower level staff. People went to the hospital due to her negligence! Yet the people in charge at BCHL have protected her. If your family member needs long term antibiotic management, anticoagulation therapy, comprehensive wound care, or effective management of chronic illnesses like diabetes, or to be kept safe in the memory ward, THIS IS NOT THE PLACE. They let people from the memory care ward wander around the facility and be signed out of the facility by strangers who aren't authorized. They have treated residents with behavioral issues terribly. I have seen the DON get into verbal arguments with family members, complete with a nasty attitude. Imagine being worried about your parent having behaviors and getting this type of terrible treatment from the person in charge! There is a very despicable culture of hostility and downright meanness at this facility. If you love your family members, steer clear of this facility. God bless and I hope this helps someone out there.