ROLLING HILLS HEALTHCARE CENTER is a Medicare-certified nursing home located in NEW ALBANY, IN. CMS overall rating: 3 out of 5 stars. Google rating: 2.3 out of 5 from 39 reviews. Accepts both Medicare and Medicaid.

ROLLING HILLS HEALTHCARE CENTER

new albany, INMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3625 ST JOSEPH RD

NEW ALBANY, IN

Floyd County

Service Area

This nursing home is located in Floyd County and serves residents in the IN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

COMMUNICARE HEALTH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.52 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.18 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 30.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 34.7% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

2.3
39 reviews
Joseph Elder

Joseph Elder

Rice pilaf does not consist of undercooked rice. 2 x in a row! Yuck!

Verified Google review
Kenneth Leach

Kenneth Leach

Worst nursing home in new Albany dirty smells only one tv per room nurses and cnas getting fired all the time the ed has no clue what’s she’s doing please if you love you family member do not send them here there are way better places in New Albany than this place. I wouldn’t send my dying dog here to be taken care of let along a senior family member

Verified Google review
Stefanie Jenkins

Stefanie Jenkins

The staff at Rolling Hills put their compassion in action everyday! They are very caring a ready to help in any way they can. Today I had the pleasure of a resident approach me to make sure I knew how well her CNA takes care of her!

Verified Google review
Tyerra Crook

Tyerra Crook

My uncle currently resides in this facility. There are 2 good caregivers that are extremely overworked with limited resources. Due to my uncles deteriorating condition, he engages in unsanitary, potentially dangerous behaviors. Every time I have visited, it has been in appalling condition. I have observed staff sleeping through these conditions. Blame is always shifted to housekeeping but no staff (regardless of your position) should sit by while family members and loved ones are living like this day to day. There are circumstances preventing me from moving him to a facility more equipped to ease my uncles conditions. So hopefully the right person reads this review and takes action in this facility. The people living there deserve it.

Verified Google review
Karen Borders

Karen Borders

I knew when I did my walk-through, Rolling Hills was the place for my loved one! They provide so many services for the ones residing there. Laundry, labeling clothes, activities, and hair salon! (So glad to get rid of his beard and a nice haircut). I am there quite often and everyone has been really nice. The Administration staff are so friendly and help guide you through the process of placement and any questions you have about the facility. Remodeling is in the works and this is exciting news! I leave there feeling confident he’s being cared for and that relieves stress and I am able to come home to have a good night sleep!

Verified Google review

Reviews from Google Places for ROLLING HILLS HEALTHCARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.