VILLAGES AT HISTORIC SILVERCREST THE is a Medicare-certified nursing home located in NEW ALBANY, IN. CMS overall rating: 3 out of 5 stars. Google rating: 4.2 out of 5 from 55 reviews. Accepts both Medicare and Medicaid.

VILLAGES AT HISTORIC SILVERCREST THE

new albany, INMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1 SILVERCREST DRIVE

NEW ALBANY, IN

Floyd County

Service Area

This nursing home is located in Floyd County and serves residents in the IN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

TRILOGY HEALTH SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.60 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.70 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 58.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 58.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
55 reviews
Yvonne Goodin

Yvonne Goodin

My husband Garry Goodin is being discharged after 2 mo.from Silvercrest and they have a Top Notch facility, we have felt like family there!!!! Sherry, Zeppln were awesome, the entire staff on the 2nd floor and the dinning staff to the therapist you always have smiles. What a awesome experience in a medical situation THANK All Of YOU for the care you give 😊😊😊 Yvonne Goodin

Verified Google review
Alicia Stanley

Alicia Stanley

This one star rating is being generous. It is sad that this facility has an advertised rating of 4 stars. This rating is NOT appropriate for what little service my mother received or didn't receive while at this facility . The nurses and I used this term loosely blatantly ignored their responsibility of caring for my mother who was wearing a wound vac placed by her surgeon. The nurses on staff knew absolutely nothing of its importance. The wound vac was abruotly removed and it should not have been. The removal created a significant chain of events that has resulted in additional hospitalization and has had a direct bearing on an infection that didn't have to be. I say all this to say the general public has a right to know of the incompetent staff luming the hallways of this facility. So far this is the tip if the iceberg there are other stories that horrified me as the family member that also needs to come to the light How would you feel if your loved one was placed into a room where the call light is not visible to the nurse on duty which is why my mother was yelling out for help longer than what is considered acceptable by anyone. PLEASE TAKE A SECOND AND THIRD LOOK BEFORE YOU LEAVE YOUR LOVED ONE IN THIS FACILITY I am absolutely aware that good nurses DO exist however I failed to see more than one at this facility.

Verified Google review
Bruce McCombs

Bruce McCombs

Took a tour of Silver Crest today with the Lifestyle Community Director. I forget her name. She was very good and the info provided was informative. We are looking for a place for my mom to go after being in acute rehab. This will be the place we choose! Very nice!

Verified Google review
Sandy Ringer

Sandy Ringer

My in-laws moved from IL to Silver Crest into their patio home. They were together for 5 years before "Mom" needed assisted living. We were so pleased and amazed with the care and concern for her by Betty Galligan (and her staff). Betty just went above and beyond to help and communicate with our family. What a blessing she was to our family. Many thanks!

Verified Google review
Shirley Phelps

Shirley Phelps

Silvercrest is a beautiful, welcoming and safe facility. The staff’s interaction is warm, friendly and helpful. The nurses are skilled and attentive to our mom’s needs. In particular, Nurse Betty extends compassionate care and an empathetic ear to hard situations. She is kind and has a calming presence. She hears and reassures our mom which brings much comfort to her. Nurse Betty’s dedication to her residents is an incredible asset for Silvercrest. We are thankful for Nurse Betty and her exceptional care of our mom!

Verified Google review

Reviews from Google Places for VILLAGES AT HISTORIC SILVERCREST THE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.