HICKORY CREEK AT NEW CASTLE is a Medicare-certified nursing home located in NEW CASTLE, IN. CMS overall rating: 3 out of 5 stars. Google rating: 4.4 out of 5 from 36 reviews. Accepts both Medicare and Medicaid.

HICKORY CREEK AT NEW CASTLE

new castle, INMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - County

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

901 N 16TH STREET

NEW CASTLE, IN

Henry County

Service Area

This nursing home is located in Henry County and serves residents in the IN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

âš  Below average

Chain Affiliation

AMERICAN SENIOR COMMUNITIES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.70 / Industry Avg: 0.75

âš  Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.87 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 69.7% / Industry Avg: 35%

âš  Above average (lower is better)

Google Reviews

4.4
36 reviews
Menestrina Dawn

Menestrina Dawn

My Mother was at Hickory Creek for a short while and passed away in October After she passed I didn't get a chance say thank you to the wonderful staff who took such special care of her . I only wish that the lady who is "Head nurse" could of treated me with more Empathy And not told me when I ask her about my mother's medicine that she "Wasn't going down that Rabbit Hole " with me I hope in the future she never talks to anyone or looks at anyone Whose parent Is dying the way she did me .That rabbit hole you referred to was my mother's life . I was asked to give a review and I was as kind as I could possibly be Please don't allow this cruel human being to ever refer to anyone's last days on this earth as a " Rabbit hole "

Verified Google review
Brenda Bowling-Morrow

Brenda Bowling-Morrow

The staff respond quickly if I have concerns or any questions relating to sister. They are concerned that her needs are met. I am happy with Hickory Creek.

Verified Google review
Steve Smith

Steve Smith

Great atmosphere, good friendly service. And clean atmosphere. The exotic birds were awesome.

Verified Google review
tracey huffman

tracey huffman

My Mom has been here for over a year and they have taken wonderful care of her. The meals are great and look very appealing. The director is always willing to help and ensure Mom’s needs are being met. The nursing staff are always available to answer questions and have really been a great comfort to our family during COVID. The aids treat Mom like she is their own and go out of their way to accommodate our family as well. I highly recommend this facility if you need nursing care for a loved one. The atmosphere is uplifting.

Verified Google review
Cindy Neal

Cindy Neal

We chose Hickory Creek because from the moment we walked in we were welcomed. We and our parent, were treated like family. They were kind and compassionate through a very sad time. We got to know the staff on a first name basis along with many residents and they knew our names as well. Hickory Creek was very clean and what impressed us is how good it smelled! That says volumes about their cleanliness! I would highly recommend Hickory Creek! Thank you so much for all you did for our mom during her last days!!!!

Verified Google review

Reviews from Google Places for HICKORY CREEK AT NEW CASTLE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.