WATERS OF NEW CASTLE, THE is a Medicare-certified nursing home located in NEW CASTLE, IN. CMS overall rating: 4 out of 5 stars. Google rating: 3.8 out of 5 from 22 reviews. Accepts both Medicare and Medicaid.

WATERS OF NEW CASTLE, THE

new castle, INMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1000 N 16TH ST

NEW CASTLE, IN

Henry County

Service Area

This nursing home is located in Henry County and serves residents in the IN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

INFINITY HEALTHCARE CONSULTING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.70 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.35 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 14.3% / Industry Avg: 20%

βœ“ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 26.0% / Industry Avg: 35%

βœ“ Below average (better) (lower is better)

Google Reviews

3.8
22 reviews
Michelle Haughn

Michelle Haughn

My father was at The Waters of New Castle for rehab after a decline in strength due to an extended illness. Although he was reluctant to go to a facility, he stated to me that the place was nice and clean. After his stay, he said he appreciated how helpful and friendly the staff was, and that everyone treated him well. He said therapy was hard, but it helped him get stronger in just a few weeks. I will continue to recommend The Waters to anyone needing rehab.

Verified Google review
Virginia Cupp

Virginia Cupp

I spent almost 2 months in Rehab at the Water's in 2024. πŸ’• My pastor's wife, Traci Jaco, recommended Water's to me, I found out everything she said was true. Brittany, is over a Very Wonderful, Qualified, and Caring, group of Professionals, which says a lot about herself. My needs were taken care of in a timely manner, and with great attitudes and smiles. Personable, and Professional!! Kind and Hard Working!! If you or a Loved One are needing Rehabilitation Services or Unable to live Independently please consider the Water's.~ Virginia Cupp (Jenny)

Verified Google review
Sherry Jaynes

Sherry Jaynes

When making the difficult decision for placement of our Mother in a Nursing Home, The Waters of New Castle was our first choice. The staff were caring, professional, and knowledgeable. Our family appreciated the excellent care provided.

Verified Google review
Zoe Ogden

Zoe Ogden

I love The Waters! The residents are truly loved and cared for. The staff are kind and helpful. The activities are so fun for everyone.

Verified Google review
Mike McKillip

Mike McKillip

Great facility. Great care. Staff friendly, place kept clean. Great team of specialists. My father in law was here for a number of weeks, as well as my mother, recovering from knee surgery.

Verified Google review

Reviews from Google Places for WATERS OF NEW CASTLE, THE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.