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Kellie Sosa

My stepmom was taken to Cypress for rehab after suffering a stroke. The care and attention she was given by the staff was excellent, from the time she was admitted until she went home, the nurses, cna staff, office staff and physical therapy staff all were outstanding, attentive and understanding. Thanks Cypress... keep up the good work.

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Teresa Graves

My mother law was a resident at Cypress. The staff was great. Really worked hard to make her stay great. Great therapy department

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Marie L

I was discharged from the hospital for short term care after surgery to this facility last month. When arrived to the facility a nurse ignored me as I sat right in front of her in a wheelchair. It wasn’t her job to admit anyone but at least she could have alerted the appropriate staff of my arrival. Unfortunately this facility was not staffed to handle my admission as I was in a full leg cast & unable to lift myself from my wheelchair without assistance (my needs were communicated to the facility prior to my arrival). The 2 staff members were unable to lift me out of the wheelchair - I weigh 220lbs. They offered no other alternative to assist me onto the bed so I told them I wanted to leave. I was later told that the facility did have a lift but it wasn’t offered to me at any time. This facility called 911 to take me back to the hospital. The paramedics that showed up were very irate that 911 was called for a transport. Someone at the facility told them I called - which I did not. The pictures that I uploaded here I took as I sat & waited. It was dark & dirty. There was equipment stored in the room making it very cramped. It was dark & dirty with stained walls & garbage on the floor. There was no central air conditioning only window units. The thing that bothered me the most was how uncaring & unfriendly the staff of this was to me. The woman who was to be my roommate told me to go anywhere else but this facility & that she was there only because dialysis was next door. I hope this facility improves in the future.

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Aaron Blackwell

My father used the facility for one week for some short term rehab care. The staff were very attentive and helpful. My father was pleased with the care. The final invoice was reasonable as well. We would recommend this facility for care. Other residents we noticed seemed happy as well.

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Chelby Maree Harper

Cypress Grove has been a facility that I’ve spent most of my life around. I have had multiple relatives go through Cypress who received exceptional care! When my nana was actively passing, the staff were so attentive. They checked in with us, assisted in anyway we needed, and supported us even after she had passed. When my grandma was there, she was the talk of the halls. All of the staff talked highly of her and were always supportive and caring. Last, the social workers in the building are top notch. They advocate fiercely for their patients and are quick to have services put in place to support their patients. The Veterans are also a priority within the facility. It is so important that we care for and protect the men and women who fought for us. Cypress Grove does a phenomenal job of doing just that. Shout out to Wendy and Mary Ann for being such a staple to Cypress Grove. I 100% recommend Cypress!