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Lynetta Marie

I just want to give a shout out to my nurses Sharon Briggs, Shianne Wyatt, Nece and other nurses as well 🙌🏼 and all the Aides I'm sorry i don't want to get any names wrong because they were all awesome!! And the staff of Riverwalk as well. My rehab stay there was awesome!! They're all very helpful and caring souls 🙏🏼

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Cello S

Only put your loved one here if you don’t care that they die. I don’t know if the nursing staff sit on their butts all day or what, but residents are neglected. They are always wet, have food on them, and have health scares. One family member of mine was very religious. She wanted to keep her hair long so she could dry Jesus’ feet. They chopped off all of her hair because it was in “their way”. It took them a while to figure out that she was dead in her bed. Another FM had to have CPR across the street because she almost slipped into a diabetic coma. (Previously nursing staff). You should be making rounds. If you’re attentive to your residents, then you should know the sign of high and low glucose levels. This tells me all I need to know about this disgusting place.

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Troll

GOOD, NOT GREAT It's obvious, that not everyone receives the same level of care at this facility. They have five star reviews and they have one star reviews. Also, there may be a difference of opinion depending on nursing care versus rehabilitation care. I was here for rehabilitation after major surgery, and for me, it was a mix of good and... not so good. The night nurse was so sweet, that I gave her a thank you card and had her sign my heart pillow. The daytime nurse could have had a little bit better bedside manner. The food has to be bland because of the healthier dietary needs of older people. As a younger patient, when I couldn't eat something, they were nice enough to make me a cheeseburger and fries! Luckily, I didn't need their attention other than being fed, medicines, and physical therapy, mostly. For physical therapy, they don't know what your body can handle, so if you need to do more, just ask. 👍 I only have two real complaints about this place. When I was brought here by ambulance, no one greeted us, & when we found my room, (with the wrong name on the outside), the nice young ladies from the ambulance are the ones who helped me get situated. It was a couple hours before anyone came to wake me up speak with me. When you're in a new place you've never been before, it's nice to be welcomed a little more, to put one more at ease. Also, my room was right next to the nurses station, and all night, every night, it sounded like they were having a party out there. Most people were friendly, but a few needed to work on their kindness. ❤️

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Megan Doyle

Please do your research before sending your loved ones to this facility. If you are a caregiver or have power of attorney over your loved one, you will have to become the biggest “Karen” imaginable just so they are giving the care that your loved one deserves. I had my dad stay at Riverwalk Village in Noblesville for short term rehabilitation after a total knee replacement surgery. These people would not follow doctor orders. They left my dad in urine soaked bedding and clothes for hours and would not clean his room or bathroom. I believe that’s a health code violation. Also some of the people who work at this facility are extremely unprofessional. The management will lie to your face and you will have to come over multiple times daily just to make sure that your loved on is taken care of. They gave my dad’s ice pack for his knee to control swelling to another patient to use and it had my dad’s name on it. Ridiculous! I will say that his social worker, Bryndie and RN Margaret were very nice and helpful. I’m pretty sure that the “5 Star” reviews are from employees. This is definitely not a “5 Star” facility.

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The Angel Starks Show

My grandmother was 92 years old with advanced dementia.We knew at some point she might need to transition to a nursing facility. This facility came highly recommended by HATS memory care. I kept in touch for over a year with the facility until it was time to transition her. We kept her home with us until a few weeks before she passed away. She was hospitalized with a GI bleed and we needed nursing assistance and 24 hour care. Allie was a key person in getting my grandmother all set up with her move in. All the staff was so nice, the building is immaculate and smelled clean. The proper PPE was provided for us when we visited. We had a very unique and time sensitive situation regardless family and we felt my grandmother was safe and well understood there. The director Brian was very informative helping us navigate through COVID-19 guidelines and hospice when it came to visits. My grandmothers skin was well taken care of they put her gowns and socks I had for her on. She always looked nice and I was thankful that they took extra care just l did at home. This is a trustworthy nursing facility that felt like family in the short time she was there. Thank you so much for all of your support and caring gestures. Angel