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Michael Sheehan

Great place to live in retirement

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Chris Grogg

Upon my mother moving out this last Septemeber, she finally called after 30 days to see where her deposit was. She was informed by Marybeth Gast that she was not getting a deposit back, cause unbeknownst to my mom, her lease renewed back in March of 2023. In February Marybeth was told by my mom she didn’t know what to do, cause she was moving in with me. Marybeth knew this already, because her mother lives in the same facility and was friends with our mom. Marybeth told her don’t worry about the lease. But she never informed her she would not get her deposit back. Even in June of this year, when Marybeth asked my mom when she was going to move in with us, she failed to notify my mom that she was indeed still in a lease and that she would not get a deposit back. If my mother knew she was still in a lease, she would have stayed until March of 2025. But she was not informed, nor was she informed of forfeiting her deposit. Marybeth took advantage of my mom’s age, 89, and to me this is an underhanded act on their behalf. And her professionalism is downright despicable. When she called my mother today, my mom handed me the phone cause she couldn’t hear Marybeth, while talking to her I questioned this. I have had rental properties of my own in Indiana, and I’m still very familiar with Indiana laws. I was laughed at by Marybeth, and when I called her out on it and told her how rude it was to laugh, she hung up on me. When I called back, I was told I was immature, but yet I was the one insulted with laughter???? Who’s immature? Who’s stealing from the elderly? Who didn’t do their job of getting a signed, renewed lease? Please reconsider before doing any business with Timbercrest. Get everthing in writing, and read the fine print. Otherwise your loved ones will be taking advantage of!

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Eric Dierks

Mary Beth has been a blessing showing us options for our father.

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Marilyn Rogers Groves

Last night the heat went out in our independent home. Maintenance had a new part installed and we were warm before bedtime.

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C S

Amazing nursing staff, they get 5 stars. However, since the new chef, Sheryl, took over, food has sucked and food service employees have become rude, and slow due to people leaving because of the new chef. Really miss the old chef and employees!!!!