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Amy Hedrick

Our almost 35 year old daughter just spent 30 days at Trail Point so that other Mom and I could have a much needed respite. Our daughter is not your average 35 year old, she has Spina Bifida, paralyzed, has a colostomy and urostomy…all in all a fairly complicated patient. The staff was AMAZING and this is coming from a Momma Bear retired Respiratory Therapist. Every member of the staff was incredible and interacted with the residents…housekeeping, dietary, CNA’s, nurses and admin. We will be doing all of our respites here for sure ❤️ This is our daughter at the Halloween party dressed as Melissa Etheridge 🥰

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Martin Calvin

My brother was sent to Trailpoint Village after a stay in the hospital for rehab. The staff was really super caring for my brother. They kept me in form of all his problems that he was having. And really was helpful whenever we asked for anything when we were there for a visit. I know if we ever need rehab again, Trailpoints would be our choice.

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Steve Morris

My Mom has been in the Cottage wing (memory care Unit) unit since June 2022, and I am very grateful for Janine’s persistence and compassion in getting Mom established there. I hold the administration (Janine, Meredith, Renee, Kelly) in very high regard based on the service and support they have provided me as my Mom’s guardian. Most recently, Meredith helped me to navigate my options in moving to United’s Optum managed care plan, with additional service such as regular visits and updates from a nurse practitioner, Carrie who I also consider a Godsend to Mom. The move to Optum was so good for Mom in so many ways, and Meredith gets 100% of the credit for helping me make this decision. In terms of Mom’s daily care, I am also very thankful for the committed staff members such as Stephanie and Teresa who do a great job of patiently caring for mom. I do not live locally and they do a great job of updating me with any changes in mom’s health. Thanks to all on the Trailpoint team for their work!

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Stephanie Broskey

Best way to describe my grandma's care. Staff is ridiculous, bully left, and right. Find it correct to leave my grandma to wet pants rather than communicate with her and help her out. Staff getting in my mother's face trying to communicate on my grandma's issues rather than solving the problem. Take your elderly elsewhere. I get it. This place has staff spread thin. But at the end of the day, you take an oath as a nurse to do good by all. Shame on those who just see these people as a paycheck. Front desk staff are wonderful, and those who host the events. Nurses, though? No.

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Liz Beelby

Despite assurances my mother would receive excellent care in the rehab facility, time after time she was neglected and ignored. I would not recommend this facility for your loved one unless you don't mind them sitting in their own bowel movement for over an hour. She would page the nurse but the beeping would go unanswered for hours. Even my father couldn't find a nurse anywhere in the wing. Very poor care.