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Kyla Dislers

I'm giving a 2 because the staff that is good there- but can't stand up enough for what is right by the staff and social workers there that could give 2 craps about those patients... 1 being Heather whos a terrible social worker there. 💯 rude and now has jeopardized my dad health- releasing him way to early from rehab after being told- no he was not ready mentally to live alone tp leave. not even 48 hrs later after being released from the rehad, hes back in the hospital!!! This Heather is a stupid human person after being told that my dad wasn't in his right mind or in good enough health to be leaving the rehab to be liv8ng by himself but she gave him the OK anyways with his quote on quote "readings" were at a 12 bull crap they were at a 12- NO THEY WERENT HEATHER!! my ma amd i live in Detroit my dad lives in IN warsaw because of our family farm! Info she knows he doesn't have family that live close and he still lives by himself. We knew it was wrong for him to be cleared to leave the rehab and the nurses who delta with him everyday knew it was wrong too and yet the doc listen to Heather the social worker and gave him the ok. After not see my dad in his current situation in person he gave him the clear - how dumb can you be. Now look whats happening- he back in the hospital confused as hell and we cant get donw to IN fast enough to be there. Heathers readings were apparently WRONG or he wouldn'tbe back in the hospital 48hrs later!! she is not educated enough to see the difference you can clearly see!!! Even After my mom ( my dad's power of attorney btw) told Heather her thoughts on my dad's condition but heather ignored my mom and all the signs. Then Heather got mad at my mom and would no longer speak to my mother who is the power of attorney for my dad- let me say it again!!! My dad almost died! After talking to the front desk staff and the nurses there was nothing they could do and the only thing we could do os talk with Rukiya now from the administration to report Heather- in hopes that she will be held accountable for her negligence to the health and well being of my dad!!!! Pray she doesn't miss diagnose another patient!!!!

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Douglas Farmer

If you care for your loved ones don’t take them here. I unfortunately brought my mom here and I regret every second of every day that I did. We had to check on her multiple times throughout the day. To make sure she was being taken care of. Night shift staff was definitely the worst. We had to get after them to shower her, put clean clothes on her and getting her lunch (and if they did get it they would put it so far from mom she couldn’t reach it). So then she was eating a cold meal. Mom was a huge fall risk and she fell multiple times. We finally got her in another facility but unfortunately that same night she fell again and she never came home from the hospital. We’ve talked with Jason many times and it just went in one ear and out the other. They can care less about your family. Take your time and really look into the rehab and/or nursing facility you want to place your family member. This definitely isn’t the place.

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Lisa Krill

Mason Health and Rehab is a facility with caring staff who are dedicated to treating patients with dignity and respect. Staff care for the patients like they would for their own family. They always listen, address any needs, and work very hard to build lasting relationships. Residents say that the activities are enjoyable and the food is very good. Their rehab team is excellent! It is hard to find a long-term care facility with all of these attributes. I would like to thank the Mason team for all that they are and all that you do!

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Thea Wagoner

We had to make the very difficult decision to place my mom into Masons. The workers here treat her like she is their own family. That brings such comfort to a daughters heart, making the transition a bit easier. David has been instrumental in getting mom's long list of meds all sorted out. He also has been there for her through some of her hardest transitioning days and some of her best. He continues to be her "go to guy". Krista was a God send in helping with all of the financials. She was so patient and willing to listen to all our woes through this process. And I found my soul sister in her. I am SO thankful for SO many of the workers at Masons.

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Karen Stephenson

I came to Mason's for 20 days of rehab, after an incident I had had. I absolutely loved the care I had received, so when we decided I should have longer term care, I chose Mason's again. Most all of their employees are so loving and treat you like family. It's absolutely amazing. David K. was instrumental in helping me adjust to living away from home. Anytime, I needed to vent, David was there to listen. His wife, Heather, has been God sent, as well. Krista B. Helped my daughter tremendously with all of the financials. My daughter says she never could have gotten through this process without Krista's help. Mason's employees are wonderful, helpful and so loving. If I had to make the choice, I would choose Mason's again.