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Tammy Clemons

Yvonne Beard in the Business Office at Altoona Nursing & Rehabilitation is truly exceptional. For anyone with a loved one entering long-term care, you know how emotional and overwhelming the process can be—entrusting their well-being to others while also navigating complex financial responsibilities. Yvonne went above and beyond to guide my family and me through every step of the Medicaid application process, ensuring we understood what to expect and what to do along the way. We are deeply grateful for her expertise, her patience, and the genuine care

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Joanne King

I’m sure this will probably get deleted, but I need to be transparent about my mother’s treatment at this nursing home. Please do yourself a favor if you can and look elsewhere for care. Otherwise, you will practically have to move in with your loved one in order to make sure that they are being cared for adequately. On several occasions, the administration and management of this facility was inept and incapable of communicating very basic messaging. My mother was taken to the hospital with COVID and pneumonia and NO ONE made contact with any of the 3 contact numbers they had on file. They called one number once and never bothered to try again. We have proof of this. When confronted about it, the administration responded with a “I guess if you want to make sure something gets done, don’t leave it up to other people.” This is beyond inexcusable. When my mother was informed she could return to her nursing home for rehab, our family was informed that she no longer had a bet. They had given her room away to another patient. You can imagine our surprise at learning this. At no time was anything communicated to our family that this would take place. Again, inexcusable You will notice if you go through these comments attached to reviews. There are two names of individuals that are employees of the facility. They are giving themselves high marks as well as high marks for the facility. And I’m sure they are very proud to be employees of this facility. But I cannot think of a less safe and health conscious facility than this. The names of the people that you will want to avoid or notice are Nana Hippolyte and Juana Hopkins - but there could be more. It is not my intent to have this facility closed down, but rather for them to be held accountable for the inconsistent level of care and accountability at a very basic level. Please look for a different place for your loved ones. This is not that place that will give you assurance for their care.

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Diane Kremitzki

Shanna, the Admission and Marketing director specifically asked for a Google review. However I doubt this is a review that they are looking for. My mother was a resident for a short time this summer. I advised a staff member that my father was in the hospital and to contact me, her daughter and POA, should anything come up. On Aug. 21, I called to check on her. The nurse responded “oh no one called you?” I asked why they would call me. I was then informed that she had been transported to Mercy the evening before. Found out afterwards that they called my father’s cell phone twice to inform him of her status. No other calls were made. As her POA, I should have been contacted. Because of this, my mother was in the hospital for 18 hours by herself. On Sept. 8, I was contacted by Shanna about picking up her eyeglasses, stuffed animal and plant. She had been discharged as no one had signed a bed hold. No one received a call about signing a bed hold. After a couple voicemails, I was able to connect with Malori, the Administrator. Advised her of my frustration with the lack of communication and the blasé responses to my complaints. I wouldn’t admit your loved one to this facility.

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Patrick Mullen

The leadership, clinical, and admissions teams here are top notch. They always lead with care and compassion for their residents. Their skilled care along with short term and long term care makes Altoona Nursing and Rehab a great place!

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cherie rogness

I was there for 3 days & nights for rehab after surgery for a broken femur & 10 days in the hospital....the admin., nurses & physical therapy gals were very helpful....I was able to meet my rehab goals in the time I was there. 👍 The facility is older but they do their best with what their funding allows. They do accept Medicare and Medicaid which is helpful.