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Deb Saetveit

My father was briefly an Accura resident before his death. At the time of his move, I was nervous because of the reviews I read online. While the facility itself is aging and could use cosmetic updates, the care is very good. Every interaction we had with the staff, from CNAs to social work to the director, was positive, and it felt like everyone cared about my dad being treated with dignity and compassion.

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Mike Sondall

My father was recently admitted for a long term care stay. The facility is somewhat older but the quality of the staff makes up for that. Nurses are professional yet personal. Would recommend for those needing to make the difficult decision to move a loved one from independent living to a care facility.

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Christine H

I think this place gets a bad rap from things that happened years, maybe even decades prior. I encourage you to go look at the facility yourself. Meet the administrator and staff. Watch how residents are treated, how they look, if they're enjoying what they're doing. There have been many updates even in the last year to the foyer and halls, bedrooms, etc. Residents have a lot of activies to chose from, including going out to evening activities. There's a lot of individuality and choice. It's clean, doesn't smell, the temperature is comfortable. Just like other places, there are good and bad nursing/cna staff. But complaints are taken seriously and they're weeded out pretty fast. Health both mental and physical is monitored and cared for by nursing/cna staff. Family and friends visits are welcomed and the staff always chat with me when I enter. So again, take a look before you brush this place off as a choice for your loved one.

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Sandy Priori

My mother was admitted to Accura "Skilled Nursing" facility a few days ago for care while she recovered from a serious health issue. While at this facility, she was ABUSED and NEGLECTED for 4 days. They gave her NO CARE WHATSOEVER! They just left her in bed for 4 days! She had a bed sore that required wound care and they did not clean it or change the dressing the entire time that she was there! They did not feed her and they would not allow me to see her (they said that was due to Covid). They severely over medicated her and kept her in a catatonic state throughout the 4 days that she was there. When she was admitted, she was lucid and clear headed, and within 24 hours she was confused, disoriented and hallucinating. The massive amount of medication that she was given caused her blood pressure to plummet and she was transferred back to the hospital where she is now in the ICU. Do not allow anyone that you care about to live at this facility!

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Brian Bopp

Everyone wants to know of a good home if they need one, and Accura of Ames is just such a place. Although the building has a new addition most of the rooms are smallish and the lack of carpeting in the main hallway makes it noisy at times. Even so, its the quality of staff and management that make this an acceptable place for those who need it.