J

James Nelson

My brother is a resident currently. He resided at Grand Meadows Schrup House for 2 plus years. The care was such that he improved greatly over that time. He is transitioning to a different residence that will be a better fit to his current ability. The staff has been very good to work with. I would like to thank Theresa and Lara at the main reception area for all that they have done for us. They exhibited high levels of customer care and professionalism. They are truly an asset to be recognized. I would also like to thank Ashley and Tiphanie for the exceptional care and attention they gave my brother. There are many others who enabled this move to happen. His daily needs were met compassionately and efficiently. Grand Meadows is a great facility for taking care of our family members. Thank you all for what you do.

R

Randy Sanders

Special recognition goes to Teresa Shaw, receptionist at Grand Meadows. Teresa went beyond her typical duties providing extraordinary service for my mother who is a resident in the assisted living facility. She volunteered to travel to the local Best Buy store in Dubuque to pick up a new TV and delivered it to my mother's apartment. I am not in the area otherwise I would have taken care of the task. Many thanks to Teresa Shaw for providing the help I needed.

T

Teresa Shaw

Nice to see family members participate and join in on the activities provided at Grand Meadows. The residents light up when family visits. Jerilyn and the activities staff do a fantastic job with the activity events that are provided to the residents. Keep up the great planning to ensure the residents get involved!

J

Jenn K

Sara helped us move our grandfather into Grand Meadows. She was very easy to talk to, extremely knowledgeable, and she never got tired of our hundreds of questions! She helped us through a difficult and emotional decision and made it much easier for us. Meeting the nurses and staff was a blur, but my family and I will always remember Sara for her kindness and compassion.

J

Judi Rumble

I met many of the staff and they were excellent. They are compassionate about helping all of the residents. Ask for things and they get it for you as quickly as possible. Nurses are available 24 hours a day and 7 days a week. They assure you are getting the right pills at the right time. The rooms are cleaned daily and the common areas are also maintained daily. The meals have been tasty and served in the bistro or in your room. If you don't care what they are serving there is an varied offering of other choices. I doubt many residents left their hungry. The activities they provide are varied and fun. You can decide if you care to participate. The physical and occupational staff are miracle workers and very knowledgeable of your areas of conern. They have a variety of ways to help in your recovery. All the activities they offer are good distractions from your pain. I could hardly walk when I arrived and walked out at dismissal using a cane. I was taught how to use a walker as well. If I ever need skilled nursing again I would request to return there. I was in skilled nursing area but they also offer assisted live and independent living sections which you buy the condo. Could be a place to call home throughout the different options they provide.