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Sue Backen

The nurses and cna and physical therapy were awesome, I would recommended anyone that going in nursing home, there the best, cafeteria was great, when I wanted soup whenever they made sure I had it. Activities are awesome too. They gave many activities to keep you busy. I miss teasing my nurses, and my friends if it wouldnt work out here, I defiantly go back to Pinnacle, thank you all for taking good care of me

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Steve Tibben

My wife was cared for by the staff for about 2 weeks. We had our favorite nurses and caretakers but the majority were very caring. Response time was slow at times but we knew they were short staffed and doing their best. Overall a very good experience!

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Vicki St. James

Pinnacle Specialty Care has been a wonderful home for my mother for over two years. The staff is consistently loving, caring, and attentive, ensuring she receives the highest level of care. Their professionalism and expertise shine through in every interaction, and they go above and beyond to make her feel comfortable and valued. The team is always engaged, providing not only medical support but also emotional care, which has made a huge difference in my mother's quality of life. I highly recommend Pinnacle for anyone seeking compassionate, skilled care.

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Brenda Gray

I arrived at Pinnacle after knee replacement surgery (only because the other care facilities were full). The night I got there I pressed the call button all night long because I had to get up and go to the bathroom and nobody responded to my call. Not sure what time it was in the morning, but somebody finally came in to give me my medication, and I told her that I was unhappy with the care I was receiving she got somebody who moved me to the other side of the facility where it is more trafficked. There were two people working during that night and neither one of them came in when I called. I also sent my daughter a message and she came down to help me. Those two girls should’ve been fired on the spot in my opinion. Once moved, I did receive better care. It still wasn’t that good and I hope to never have to go there again. I really liked the physical therapists and there were a couple of my favorite nurses and some aides. At the very end of my visit there, they were gonna let me walk out after after total knee replacement surgery knee surgery. I wanted to go out in a wheelchair which I did.

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Lesta Burgess

I arrived this afternoon for physical rehab from surgery on my knee with a PICC for IV antibiotics. I wish more than anything I had read the revews because I certainly would have requested someplace else.. Upon arrival I was taken to my room and abandoned. The gal that brought me down didn't even tell me her name. After nearly 45 minutes two ladies came in. Who were they??? No names or positions were told to me. I was given papers to sign. As of this writing (8:43 pm) those papers are still in my room. I've yet to be shown around. Yet to be introduced to anyone. Yet to be informed on protocols. However 1 1/4 hour ago I was given my bed time meds. When I questioned what they all were I was belittled and told by the girl she had a degree to give me these meds yet she couldn't tell me what they all were. Plus the one that's to be dissolved under the tongue was mixed in with the other meds. I told her about that in which she replied it doesn't matter and her other patients swallow it anyway. She got very irritated at me, stormed off and said she'd send the nurse down. I've not seen anyone or heard from anyone since around 7:30 when she left in a huff. The chair feels like I'm sitting on a board. Hard pressed to call it a recliner. The bed is horrible. The sheet doesn't even fit. It is very uncomfortable and hurts my butt and back. It doesn't even feel like there is a mattress. TV is smaller than my computer monitor. There's no shower or tub in the room. Stay away from this place. Most likely I'll catch a lot of flack for posting this. So if anything happens to me it's because of telling the truth! P.S. I still don't know where anything us. :(