The Suites at Western Home Communities is a Medicare-certified nursing home located in Cedar Falls, IA. CMS overall rating: 5 out of 5 stars. Google rating: 3.7 out of 5 from 19 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Black Hawk County and serves residents in the IA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
β Above average
β Above average
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β Above average (higher is better)
β Above average (higher is better)
β Above average (lower is better)
β Above average (lower is better)
So far everyone has been top notch, My dad needed to go there for skilled nursing and he was in rough shape. We are now a week in and he's made huge improvement thanks to the caring staff, literally everyone I've encountered has been great even the chef is positive and caring. the third floor staff truly believes that teamwork makes the dream work!
Looks are deceiving! Didn't change my mother's dressing, they claimed she refused. Was supposed to get ground meat, she received that twice in 10 days. Sometimes didn't get food and was cold when she received it. $560. per day is quite a bit when you get a cold hotdog for lunch. I do not recommend this place. Didn't clean her room (once in 10 days). I'm the one that changed her sheets. Also bathroom was never cleaned.
Nice place in appearance. No communication between staff. Mom never has her hearing aids on ,one of which the staff has lost (designated duty of nursing staff) hearing aid batteries never checked (furnished by Mom). Mom's hair is to be done weekly which can not be depended on being done. Like I said there is absolutely "NO" communication between staff. Considering the cost of care for staying there these things are totally "UNACCEPTABLE "
Worst place ever! They do NO night checks on patients. After my boyfriend fell in the bathroom and had accident on the floor he was humiliated by the lady in charge that night who yelled at him in front other attendees. I had to ask for and change the bed sheets and covers because they hadn't been changed for 4 days and were dirty as well as ask for a vaccum because the floor in the room had food on it for 3 days. Would NEVER reccomend this horrible place!!!!
Someone in my family was here this year. Nursing staff was wonderful. However, the administrative staff here was poorly trained. Family had to continually file appeals to keep the patient safe from being sent home too soon. Administrative staff attempted to force family to take the patient home with them, when their home had no one who could take the place of the medical staff needed. If you use this place for your family member, be sure to contact a state ombudsman and the Medicare help line on the back of your medicare card, so you can stay informed throughout.
Reviews from Google Places for The Suites at Western Home Communities. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.