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Tam D

After NUMEROUS talks with lead staff members within the last 4 months (in regards to QUALITY OF CARE for my family member), I find myself having to REPEAT discussions about the SAME ISSUES...very TIRING & STRESSFUL. Most employees seem to be nice, helpful and respectful. However, I don't trust that certain cares are taken care of on a daily basis (especially when I don't show my face there), so I make sure to visit my family member at least once a week and advocate when needed. If I had the ability to take care of my family member at home I would, but unfortunately that's not an option right now. The INTERIOR of this facility still needs a lot of TLC and electrical safety checks. A lot of cracked/chipped away paint areas, holes in walls/doors, stubborn electrical outlets, soiled mattresses, torn bedding, etc. throughout the building. Plus there's a BEAUTY SALON/BARBER SHOP room in this facility, but unfortunately residents CAN'T ENJOY this special service because there's NEVER a beautician/barber there. This is another long-term care facility that is usually UNDERSTAFFED which affects the quality of care for ALL RESIDENTS there. Also, sometimes when I need to call the Greater Southside facility (formerly named Genesis Senior Living Center), it will take an average of 3 back to back calls until someone answers the phone. Oh my, then when you ask to be transferred to someone, you could be put on hold for a few minutes...RIDICULOUS.

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Donovan Grove

Wonderful staff! Home like environment! Incredible therapy department with in house therapy and PT/OT/ST fully staffed!

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Emilie Paz

My mother is currently staying at this facility and it has been rough. Today will be the third incident where staff finds it appropriate to verbally disrespect my mother by invalidating and yelling at her. I witnessed this myself once already as I was on FaceTime having a conversation with her prior to an aid entering her room, when my mother asked to be changed and mentioned it had been a little while the aid became irate and took it upon herself to say “it hasn’t been that long” idc idc idc if I shit my pants only 3 seconds ago it would be long enough for me, how about u? As an aid regardless of how one feels, it is her duty to assist with incontinence care and not be combative about it. Otherwise, what is she there for? My mother is in her right mind and even with this known fact they still have the audacity, I wouldn’t trust a patient with the inability to advocate for themselves to be in this facility under this kind of care. Today my mother was involved in a screaming match because after she warned the aid not to continue to raise her voice at her she, continued to do so, so my mom reacted in the same manner. As an CNA of almost 15 years I have to say this is cruel and unacceptable. I would never treat someone else’s loved one this way, and am so hurt that my mother is going through this.

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Dirk Timm

More than just skilled nursing care, Greater Southside Health and Rehabilitation is a place of remarkable transformation. We've witnessed countless success stories, helping residents regain mobility, strength, and independence through our comprehensive and compassionate therapy programs.

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Danielle Grove

If you are looking for a facility for your loved one with compassion staff, a diligent therapy team, and patient centered care, Greater Southside Health and Rehabilitation is a wonderful choice. Always assuring patients are cared for with dignity and love. Great location, transportation, and newly remodeled updates!