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Jazzy_0ne

Even though my husband's stay was rated fairly well, this rehabilitation facility called me to rate it. Don't misunderstand; I can give you a low rating because your billing department is terrible. You have been harassing my husband with some sort of bizarre, menacing letter that doesn't include a service date. You don't even list what the bill is for if he wanted to check if his insurance company would cover all or part of it. The bill was low at first, but it is now high. How are you going to threaten breach of contract when I have been contacting you and leaving our number unanswered? This is diabolical.

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MWagner Photography Creations

Nurses let call lights go on at all hours and ignore them. They allow people to do drugs and alcohol on the premises. If you make a complaint about a nurse they threaten to throw you out. Someone I know was supposed to be getting therapy there and hasn't at all. Then they want to shuffle him out. When asked for meds they ignore you or wake you numerous in the middle of the night instead of giving them to you on a normal schedule and they lie to shut you up. Also lacks proper fire exit procedure for disabled people with one elevator that's previously caught on fire. I don't know how it passes inspection. It is a danger to anyone disabled.

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Kendra wright

The Rehabilitation Center of Des Moines is a gem to our community. Residents are always smiling and staff is always willing to help with any questions or concerns. From admit to discharge, their team is there for residents every step of the way.

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Trish

I would highly recommend this extraordinary place for any family member who deserves exceptional and dignified care. The incredibly welcoming and loving environment, the heartwarming smiles on the employees and resident faces speaks volumes!

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Virginia Sheeder

They have amazing care great to their residents and employees they are all very kind and respectful I would resending your family member there