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Charity

This care facility is a disgrace. The care of the residents is minimal and when coming to visit be prepared for no assistance. A close friend recently visited his mother who was returning to FH after a hospital stay due to her falling and breaking her two front teeth. The visit was.brought to an end at 8pm because that was resident bedtime. It should have been clear to the medical staff that he was experiencing a medical emergency. But they pushed him out the door where he waited almost 2 hours for assistance from the family to get him out to the car. This is a disgrace and any decent human would have done more than the staff did that day

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Jill Sorenson

Fleur Heights Care Facility is by far the BEST facility in the DM Metro! I knew of Fleur Heights for YEARS and when a skilled rehab stay was recommended for my husband recently, FH was the one and only facility of choice! It far exceeded all my former/current expectations. ALL the staff were second to none -- the nurses, the rehab staff, the dietician, the Social Worker, EVERYONE! Especially the kindness of the housekeeping crew -- AND the cleanliness of the facility! The ambiance was 'healing' and quiet, and gave my husband much solace and soothing space for his steady and mighty rehab progress due to each staff person giving all their tremendous expertise. I wish to name some by name that stand out but that only leaves some others out -- you all know it takes a team and you are the BEST TOGETHER -- the number one team. It is without hesitation that I would proclaim to all, that Fleur Heights Care Facility is SECOND TO NONE. I recommend this facility to ANY and ALL. If needed, we will be back! Back without hesitation! Thanks to ALL for your amazing and exquisite and SUPERCHARGED SKILLED care! Thanks also for the incredible referral for the continuing follow up home care that was indicated for the best possible outcome -- we could not be in better hands yet and could not be happier with our home care helpers! Wow! KUDOS Fleur Heights. You work miracles!! YES, YOU DO! Sincerely yours, Jill Sorenson [and Rich Martel]

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Andrew Sciorrotta

This facility is locally owned and operated with great employees who have transitioned care in areas of skilled, long term, memory care, etc. Having an in-house therapy team averaging less than state and national average for length of stay is a big addition to a great company. communication between all care staff is awesome. Love the team and the clients!

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Jack Brickman

Clean facility, appears well. Nice friendly nursing staff. The food was not good. Way to short staffed, some days took over 45 minutes to get someone to my room after hitting call button. Social worker Janiece was not friendly caught her in multiple lies regarding my care. Need new social worker, more staff, and better options for food.

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Michelle Randazzo

Caring, friendly staff. Very clean facilities. You never want to see a family member go to a nursing home. And having visited many. They care! UPDATE. My mother in law passed last month. She didn't die of covid. This nursing home and staff did an exemplary job! Covid did work its evil into the home. But these great people kept going. Mary died and we know they cared for till the end. We can't say enough about the quality of care she received. And the window visits! And visits to her room the final day. God Bless each and everyone of the staff!