Buchanan County Health Center is a Medicare-certified nursing home located in Independence, IA. CMS overall rating: 5 out of 5 stars. Google rating: 2.9 out of 5 from 55 reviews. Accepts both Medicare and Medicaid.

Buchanan County Health Center

independence, IAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - County

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1600 First Street East

Independence, IA

Buchanan County

Service Area

This nursing home is located in Buchanan County and serves residents in the IA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 1.17 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.45 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 22.2% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 28.6% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

2.9
55 reviews
Jacob Moran

Jacob Moran

Expect a 3 plus hour wait to be seen in urgent care, not worth the “convenience” of being in town. Make the drive to Waterloo urgent care and save yourself the wasted time.

Verified Google review
Robert Nealy

Robert Nealy

Buchanan County Health Center provides comprehensive healthcare services in a professional and caring environment. The staff is attentive, knowledgeable, and supportive, ensuring patients feel comfortable during visits. Facilities are clean and well-maintained, offering a wide range of medical services. Ideal for individuals and families seeking reliable, high-quality healthcare in the community.

Verified Google review
Tierney Tea

Tierney Tea

Patient Diagnoses: -POTS -Hashimoto's Disease -Ehlers-Danlos syndrome (EDS) -Herniated stomach "Patient is just depressed and needs to drink more water." Disgraceful how BCHC has treated my family members over the years. It's no wonder I went 30 years myself with undiagnosed asthma. This medical center is negligent and harming patients by not taking their concerns seriously.

Verified Google review
Crystal Crow

Crystal Crow

They take and use employees pro without confirming with the Employee. To many bosses for each area. If u have appointment they won’t take u back see doctor at your time atleast half hr wait

Verified Google review
Arabian Horse

Arabian Horse

I went to the ER here with an injury to my ribs and difficulty breathing. I was very happy with the service. I was seen quickly, the care was high quality, and all of the staff were friendly and very personable. My concerns were taken seriously and the PA (Jill) was very helpful when it came to addressing my needs. Overall, I think I was in and out in less than an hour. I would definitely go back here for any future emergencies I have. Edit: I went here again to their urgent care facility. Once again, I was very happy. The nurse and provider were courteous, as was the reception staff and I was seen quickly. It was not an emergency (just an urgent care situation), so when it took longer to get results from some tests than anticipated, they filled a prescription for me and told me I could go home and they would call with further instructions when they got the results of the tests. I would also like to add that the onsite pharmacy here (Ryan Pharmacy) is amazing. I walked down the hall from the urgent care center to the pharmacy and they had my prescription by the time I got there. No wait time at all. They also have an onsite cafeteria that actually has relatively decent food, coffee, etc. So if you do get stuck waiting? You can grab some coffee or a bite to eat. Buchanan County Health Center is an amazing resource to have in a small town!

Verified Google review

Reviews from Google Places for Buchanan County Health Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.