Rehabilitation Centers of Independence West Campus is a Medicare-certified nursing home located in Independence, IA. CMS overall rating: 3 out of 5 stars. Google rating: 3.8 out of 5 from 9 reviews. Accepts both Medicare and Medicaid.

Rehabilitation Centers of Independence West Campus

independence, IAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1610 Third Street NE

Independence, IA

Buchanan County

Service Area

This nursing home is located in Buchanan County and serves residents in the IA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

LEGACY HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.59 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.08 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 28.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 55.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.8
9 reviews
D

D

I can't in good conscience recommend this place. My mom suffered from Alzheimers/dementia. She came from a background of lots of abuse so was easily frightened without the added burden of the confusion she suffered from. She called me several times in a panic telling me they had threatened to hurt her or kill her teddy bear. I put it down to her condition until I heard a nurse on the phone threaten her myself. I never said a thing or turned her in even though I knew her name but someone must have because she was gone within a couple days and they apologized for her behavior. They changed her meds about every 10 days or so and never seemed to give anything a chance to start working. The one thing that did help her was prescribed for regular dosing but sometimes she didn't get it because the nurse felt she didn't need it. Mom was also unstable walking but in the 13 weeks she was there she fell 12 times that I know of. That seems like a lot. Most of the meals that I saw also left a lot to be desired. Fortunately mom was only there about 3 months before she passed away. I think she just gave up and didn't want to be there anymore. If you can find any other solution, don't do this to a parent you love. I live with the regret every day.

Verified Google review
Penny Dircks

Penny Dircks

My grandma is there & is on her final days of living! Through many hours of being there they didn’t rotate nor reposition not once. We had to find the nurse to give morphine and to check vitals. The nurse didn’t check her lungs or anything.

Verified Google review
Julie Koeppel

Julie Koeppel

Emerald Oaks staff and residents are wonderful. Unfortunately, ABCM corporate office lacks in many areas. The food has low nutritional value and is unappetizing. My parents apartment recently flooded due to rain and melting snow. Prior to this, corporate office was alerted more than once that the ground was not graded correctly. The front of the building is nicely landscaped but side and back areas have little to nothing. My siblings and I offered to do some updates at our cost and labor, but this was not allowed. My parents and other residents have left their homes and yards, which they took great pride in, to enjoy the leisure of no longer having to do work they are unable to do. Unfortunately, there's little to be proud of.

Verified Google review
Janet Kuper

Janet Kuper

Great facility and took amazing care of my dad

Verified Google review
karen cook kimmerle

karen cook kimmerle

Great place to live

Verified Google review

Reviews from Google Places for Rehabilitation Centers of Independence West Campus. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.