Good Shepherd Health Center is a Medicare-certified nursing home located in Mason City, IA. CMS overall rating: 2 out of 5 stars. Google rating: 3.7 out of 5 from 29 reviews. Accepts both Medicare and Medicaid.

Good Shepherd Health Center

mason city, IAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

302 Second Street NE

Mason City, IA

Cerro Gordo County

Service Area

This nursing home is located in Cerro Gordo County and serves residents in the IA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.35 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.81 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 60.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 70.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.7
29 reviews
Tom Mills

Tom Mills

Applied before Thanksgiving and talked to Belle and gave them all the paperwork. Since then we have been calling every few weeks leaving messages and they wont return calls.horrible professionalism and wouldn't recommend it at all.

Verified Google review
Josh B

Josh B

My experience with good Sheppard has always been from a different perspective. They support of local emergency team by providing space on one of their buildings for a radio antenna that is used during emergencies. Every time I call the staff is always very helpful and the maintenance goes out of their way to make sure we are taken are of. This ultimately helps to keep the entire Community safe!

Verified Google review
Katie Roney

Katie Roney

not impressed with the care. My dad’s mom was at good shepherd for over 3 years and questionable care had happened then. We refused to take my mom’s dad here but it’s the only place that works with the VA. I am aware there is a lot going on but I expected more from the nursing staff to try and help accommodate families. We called and waited 45 minutes to talk to my grandfather - turns out they shredded the number. not impressed.

Verified Google review
Ken Hines

Ken Hines

If you're planning on doing skilled nursing here.....they will keep you way past the time you need to be here! They are are abusing Medicare for skilled nursing? Don't plan on getting a shower either! Mother finally received one after 10 days. Not until we had found out and brought it to their attention! Won't ever get my mother to come back here again!!!!!!!!!!!!!!!!

Verified Google review
Mickey Funkhouser

Mickey Funkhouser

I recently moved a family member into Good Shepherd from Kentucky Ridge Assisted Living and was extremely impressed with the seamless transition. Little did I know that furniture and personal items would be moved for us at no fee! That was priceless. Also, Social Worker Kiley Logan went above and beyond to make sure that all our needs were met quickly and efficiently! Many thanks.

Verified Google review

Reviews from Google Places for Good Shepherd Health Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.