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Shania Mcintyre

They have no caring skills, other than some nurse and very few CNAS they refuse to follow patients rights to their home medications, they pull out drain tubes" accidentally" they don't communicate any results what's so ever and they skip straight to surgery without even giving you time to think. They act like robots. They have no empathy or sympathy. Take a minimum of 20 minutes to come to a call light and when they answer it they seem upset we even called them. Mass you feel like a burden for them doing their job! You would have better luck going to a Sioux Falls Hospital then going to any hospital in Sioux City.

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Trevor Paska

Had to have emergency back surgery. Was brought in from a smaller town. The nurses were very professional. They had everything ready for when I arrived. They had the surgery staff ready when I arrived. I had a surgery nurse named bob. He mad sure I was comfortable. He talked to my family like they were his own family. He showed them the waiting room and made sure they kept them updated. The lasting I remember before I went to sleep was bob reassured me that they were going to take the best care of me.

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Israel Vazquez

Very poor service, at least in the Radiology and Lab in the 4th floor, they made us wait more than two hours to take a blood sample. It's really that complicated? The Check-In lady was very nice though, but the Lab guys took too long to show up and take us to draw the blood sample. Unacceptable.

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Regina Seamann

My husband was in the hospital for brain bleeds and blood clots blocking his lungs at the same time. For ten days he received low doses of heparin. His levels were checked every two hours. Every 24 hours he had a Cat Scan to make sure his brain wasn't bleeding. I was able to stay in his room and the sofa turned into a very good bed. He and i were given excellent care. Before they started Dons treatment 4 specialist were consulted and had to agree before his treatment started. We were kept well informed.

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Diann Grillet

On June29 2025 I came to Mercy One ER Dept around 2 pm on the advice of my PA whom I had seen the friday before on June 27. He had started me on oral antibiotics and instructed me to if it got worse to go to ER and be seen. Which it did...this was an eye Infection. On the 29th my eye was so swollen could not open it. Mercy has always been my choice . I am a retired nurse and have worked in both local hospitals and other facilities in sioux city for 40 years. I arrived around 2 pm and I totally understand wait times...waiting room was not full after hours of waiting in waiting area and finally in a room...8 hours I left. During my 8 hours I was never once offered water or food...I was to be admitted but after 8 hours was finally told by one kind nurse there were no beds available..during my time there I was given one dose of IV antibiotics when it was finished no one came for alarm on pump so I turned my call light on...some female came in..no name ID badge visable un hooked the IV...No GLOVES AND FLUSHED my IV and then proceeded to throw half empty syringe 3 feet into gabage can...she was so rude and acted very bothered by having to do this. Not once did I ever meet my assigned nurse. Also during my stay I went for CT scan with contrast...after it was complete the tech said oh here I need you to sign this...I replied what to give my consent? She laughed and said yes. I have a very bad back I live in pain everyday so sitting for 8 hours was excruciating...finally one kind nurse stopped and asked he could get me a blanket or something and I thanked him and said no but could he find out how long I would be left sitting there...he asked who my nurse was..I didnr know had never met the person..He left. This young man was the only person I came in contact with that introduced himself...Louise...not sure of spelling...kudos to him! I have had 2 previous back surgeries and as I said live in daily pain and not much activity due to pain...so continuing to sit was totally unbearable. I saw no compassion at all from staff there...most acted like patients were Interrupting their shift...twice I saw staff walk by with 3 to 4 pizza boxes..granted all the years I worked I get they need to eat but honestly your patients come first I missed many meals. I didn't want to be admitted but after I talked with resident I agreed for antibiotics treatment...when Louis came back with news of no available beds I told him I cannot sit in ER all night and I wanted to be dismissed. HE asked if I wa a willing to sign AMA papers and I sad if I have to...he advised me not to but my pain was so bad I had to go home. Also during my stay of 8 hours I had a resp.tech come in To do a breathing treatment...I asked why I wasn't there for breathing issues my O2 sats were 95- 96 %...All I can assume was padding bill! He proceeded to tell me during our conversation how bad it has gotten at Mercy...most long term. Nurses had quit and gone to Unity...and most nurses were now traveling nurses...there for a pay check. I'm so disappointed in what I experienced there and will never return. This is the 3rd bad experience ive been involved with in 5 years..first two were with my son And I left a review last time with his visits..even did the email which was asked in Mercy 's response of so sorry...he was never called and talked to. I ended my last review with no wonder people go to Sioux Falla or Omaha for care....so sad Sioux City! So ending my story...I ended up walking out after 8 hours of very little contact with staff..never knowing who my assigned nurse was..signing a consent after CT was complete.no water. rude staff .. very unhappy with care I received. Never again! 3 strikes your out! If I could give NEGATIVE STARS I WOULD!