Karen Acres Care Center is a Medicare-certified nursing home located in Urbandale, IA. CMS overall rating: 5 out of 5 stars. Google rating: 4.0 out of 5 from 35 reviews. Accepts both Medicare and Medicaid.

Karen Acres Care Center

urbandale, IAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3605 Elm Drive

Urbandale, IA

Polk County

Service Area

This nursing home is located in Polk County and serves residents in the IA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

β‰ˆ At average

RN Hours per Resident DayFacility: 0.64 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.10 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 66.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 40.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
35 reviews
Ronnie Turnbaugh

Ronnie Turnbaugh

Our stay at Karen Acers was great. The people were caring and very helpful at all times. All areas were clean and well cared for and easy to move around whether on foot or in a chair. I would highly recommend Karen Acres for anyone needing short or long term care.

Verified Google review
Tammi Schwaderer

Tammi Schwaderer

Both of my parents were in need of rehabilitation following long hospital stays and illnesses, they were able to share a room and get fabulous care at Karen Acres. The therapists do a fantastic job and truly get to know their patients. We felt like we left a bunch of friends when we were finally strong enough to take them home. All the staff are such caring people. If we ever need rehabilitation or a long term nursing home we know where to go!!!

Verified Google review
Don Bailey

Don Bailey

We were greeted by Dave when we brought my sister-in-law there, he made us feel at ease and more comfortable with the process plus Chris their maintenance guy and driver was also very helpful. Our loved one received excellent care that exceeded our expectations, after other experiences with loved ones in other facilities. Pam the administrator cares and took care of our needs, allowing us to focus on our loved one vs worrying about if her needs were being addressed. It’s like family there. Thank you to all of the staff.

Verified Google review
Gary Koller

Gary Koller

Family owned (not corporate). Much smaller than some facilities similar to it. Staff is great and treated my mom very well and with respect. My mom loved Karen Acres! Really liked the food too. Easy to ask questions. Staff is approachable and helpful.

Verified Google review
Dan Bolsem

Dan Bolsem

I can't say enough about how great Karen Acres is. They are caring, they communicate and have a very talented staff. My father had been there for three years and enjoyed every moment. He recently passed away through hospice care at Karen Acres and the care they gave my father could not have been better during a very hard time. If you are looking to help out a parent or yourself, this place is one of the best health care centers around the metro.

Verified Google review

Reviews from Google Places for Karen Acres Care Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.