Pillar of Cedar Valley is a Medicare-certified nursing home located in Waterloo, IA. CMS overall rating: 2 out of 5 stars. Google rating: 4.5 out of 5 from 47 reviews. Accepts both Medicare and Medicaid.

Pillar of Cedar Valley

waterloo, IAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1410 West Dunkerton Road

Waterloo, IA

Black Hawk County

Service Area

This nursing home is located in Black Hawk County and serves residents in the IA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.35 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.91 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 26.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 36.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
47 reviews
Augusta Sires

Augusta Sires

A family member recently needed skilled nursing care. We are so glad they made their way to Pillar of Cedar Valley. The staff is outstanding. They are kind, welcoming, inclusive, attentive, and gifted. No matter who I spoke with, they knew the latest status of my family member's health. If something went wrong, we were immediately briefed and they took steps to prevent, for example, a fall from happening again. My family member made a full recovery and was one of their success stories. Pillar truly has compassion for their patients - from admin to the hands-on care team. Would recommend them over and over again.

Verified Google review
Joel (Joel)

Joel (Joel)

Pillar is a special place with a truly fantastic and genuinely engaged staff. They transformed my immobile, substance dependent parent into a positive person who is walking, taking care of themself and living independently again, after years of harmful self neglect. I believe her success is entirely related to the positive work of the knowledgeable and effective Pillar nursing, PT, facilities and administrative staff. Thank you Pillar team for improving her life so very much.

Verified Google review
Angela Kopriva

Angela Kopriva

I have been to Pillar Several times. Staff is always so helpful and friendly. They have a wide variety of Residents that range from Sweet to challenging and the staff handles all of them with care. I love that there is longevity in there staff as well it says a lot about the facility

Verified Google review
Dennis Rokusek

Dennis Rokusek

I have been at Pillar a few times this past month and am always greeted by enthusiastic staff. Their passion for the work they do is obvious. Interactions with clients that call Pillar home indicates they are well cared for and happy to be there!! I also enjoy seeing the wide range of activities clients are exposed to through Facebook posts! Thank You to all for the work you do!!!

Verified Google review
Valerie Walte

Valerie Walte

I have a family member was moved to Pillar of Cedar Valley a little over a year ago. The family member has made wonderful connections with the clientele and staff. I have always been close and able to see the member any time. Now 3 hours away, we are able to talk almost everyday and I go see a couple times a year. When I reach out to Kelli, Director of Admissions and Marketing, she is always quick to response. She is enthusiastic, professional and always helpful. The nurses have always been very helpful too. The environment is very clean and the clientele friendly. The medical condition my family had a year ago, is no longer an issue. Thank you all for taking good care of the clients at Pillar of Cedar Valley.

Verified Google review

Reviews from Google Places for Pillar of Cedar Valley. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.