Southeast Iowa Regional Medical - Klein Center is a Medicare-certified nursing home located in West Burlington, IA. CMS overall rating: 2 out of 5 stars. Google rating: 4.1 out of 5 from 700 reviews. Accepts both Medicare and Medicaid.

Southeast Iowa Regional Medical - Klein Center

west burlington, IAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Other

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1307 South Gear Avenue

West Burlington, IA

Des Moines County

Service Area

This nursing home is located in Des Moines County and serves residents in the IA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 1.39 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.80 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 9.8% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 21.5% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4.1
700 reviews
Jess Cope

Jess Cope

The labor and delivery floor is amazing. All of the nurses and staff we had were kind, friendly, and super helpful despite it being busy. The nurses during my delivery (night) were phenomenal and went above and beyond to help me through my labor. They were also very respectful of my wishes and helped accommodate when possible. The day nurses were also polite and overly friendly. (In a good way!) These nurses deserve a raise! We couldnt have asked for a better experience and highly recommend!

Verified Google review
Mitchell Boeck

Mitchell Boeck

Love my doctor Dr. Worrel. My insurance covers office visits with a small copay. They've decided to charge everyone as outpatient rather than an office visit, so I apparently owe them 200$ even though it should be covered. I recommend avoiding this hospital if you can until this policy is changed.

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Emily Folker

Emily Folker

I saw Cass Dunivan and her team. They are very helpful and mindful about my concerns. They treated me with care and kindness. I know I can ask questions at any time without feeling silly.

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Jane Williams

Jane Williams

DO NOT go to this ED if you are in pain and actually want them to do something about it. The cancer center at UIHC and the Palliative Care in Burlington told us that if the pain gets too bad we should go to the emergency room. They must have meant another emergency room. I took my 78 year old husband who is riddled with cancer to the ED because his pain meds weren't working anymore. They gave him ONE 4-hour pain med to last him 15 hours until the pharmacy opened. NOT HELPFUL. A horrible night for both of us. Money, not patients, are obviously the priority here. I'm sure they are getting paid no matter how little (or nothing) they do. Your generic "We appreciate you sharing your feedback with us. Our team has been notified of your review" response to everyone is not helpful. They need to hire real doctors that are able to give patients care.

Verified Google review
This is a Username

This is a Username

These people killed my mother. She died from stage four cancer, and every step of the way they dropped the ball. When they did a biopsy they accidentally went to far with the needle, and pierced her lung almost collapsing it. The nurse who did this tried to hide it, and didn't want to do an X-ray to see if she was ok. The cancer would eventually spread to her lungs. They missed it spreading to her lymph nodes. Then latter missed it spreading further. Her doctor keep reassuring she was in remission. Her bones were brittle from all the cancer treatments(her first chemo treatment ended up destroying her immune system because the dosage was too high), and when she got x-rayed for that she had cancer in her bones. The doctor still refused to do a full scan to make sure it hadn't spread. Her lungs were filling up with liquid, and when they tested it, it was full of cancer. Her doctor kept insisting all her symptoms were just side effects of her cancer meds designed to keep it from coming back, and would just keep pushing her to take the meds. We would latter find 2 tumors in her brain, and that the cancer had spread everywhere. When a doctor would tell her of a new spot she had cancer she'd just say tell me where I don't have cancer. Twords the end she couldn't swallow, and was on the highest level of oxygen and still couldn't breath. One month after being told she had beaten cancer they gave her two weeks to two months to live. The doctor who missed it spreading twice couldn't even look her in the face when she got the news. She didn't even get to spend a full day at hospice before dying. If you have cancer do not trust the doctors here. James Andrade is a grim reaper.

Verified Google review

Reviews from Google Places for Southeast Iowa Regional Medical - Klein Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.