Pine Acres Rehabilitation and Care Center is a Medicare-certified nursing home located in West Des Moines, IA. Google rating: 3.2 out of 5 from 30 reviews. Accepts both Medicare and Medicaid.

Pine Acres Rehabilitation and Care Center

west des moines, IAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1501 Office Park Road

West Des Moines, IA

Polk County

Service Area

This nursing home is located in Polk County and serves residents in the IA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Chain Affiliation

AKIKO IKE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.40 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 86.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 56.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
30 reviews
Harry

Harry

64 Violations and fined over 100, 000 dollars in 2023. This place is a fountain of loving and caring staff and managers. Before you send family member here. Please just Google the name. And you'll find out how easy it is for a person with dementia that wears an alarm bracelet walk right out the front door. Make it 2 blocks away before being found on the ground with unfortunately life ending injuries. And it was the EMTs that had to come to the facility and tell them that they were missing a patient. They had NO IDEA HE WAS EVEN GONE. They should all be ashamed of themselves and the staff should lose all their credentials and go work at Walmart.

Verified Google review
Esha Nelson

Esha Nelson

This place is horrible, a nurse told us that she didn’t give our loved one water because they urinate too much, also said they weren’t worried about them eating because they were giving Ensure daily, could eat foods just needed them puréed. Family provided drinks all they had to do was place the table bedside but they would move it so it couldn’t be reached at all.

Verified Google review
Taylor Abbott

Taylor Abbott

Skilled rooms are very spacious. The therapy team is great and works hard with the patients to have them return home after rehabilitation. The nursing department is fantastic. They always go above and beyond for the patients. There is no agency or contract nursing in this facility, which allows continuity of care and the same friendly faces daily. The activity department is always busy and encourages all patients to come out and participate. Facility is located in a easy to find area and right off the interstate.

Verified Google review
Trudy Welch

Trudy Welch

I love the staff and care that my mother gets at fountain west. They are like family to us. If you are considering a care facility for a loved one, please visit them. They are good people

Verified Google review
Deb Easter

Deb Easter

Very thankful to the staff at Fountain West! I was at a loss as to how to get my mom the help she needed after yet another fall and injury and they took her into skilled nursing with open arms. She continues to form relationships with all of the staff and is getting cared for with compassion and understanding. Thanks for all you do!

Verified Google review

Reviews from Google Places for Pine Acres Rehabilitation and Care Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.