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Chaz Maryell

My aunt couldn’t reach anybody on the staff because her buzzer was not available. She tried to phone repeatedly, no one would answer . She wrote a review on here and was immediately rushed to the next day, gaslighted by the nursing supervisor to remove the review because nobody would ever pick up the phone. I don’t know what sort of a place they’re running here doesn’t seem very well organized nor staffed Appropriately.

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Teresa Wunder

I highly recommend The Healthcare Resort Of Olathe. During my short stay I was given utmost care. The nurses and staff showed me complete respect. Even during their hectic day, they would stop and ask me how I was were doing and if I needed any help.👍 I enjoyed having the individual and group therapy. The Activity Director (Linda) made sure we had plenty of Activities to do. It was enjoyable. ☺️👍 The meals were good and always on time. 👍👍to the young lady who served us during the day (Linda's daughter) pleasent and always with a smile. 👍And to the gentleman who was there in the evening. I wish everyone there a Happy and Merry Christmas. Teresa W

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James Peckham

We have had great care for our grandmother Margery for her time at HCRO. Amanda W in the assisted living has been a great partner in the care. Becky in the finance office has been an amazing partner in getting kancare approved and working for us. Late life care is very painful to navigate sometimes and some may lash out in reviews or comments. I think the whole team there is doing wonderful with what they have for resources and skills.

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Dennis Hammer

My mother has been a resident of the Assisted Living floor for over a year. She is really happy there. She is constantly telling me, “I love my little apartment here! The staff is so nice and treat me so good. I really feel safe here!” It is a relief to me that she is so happy. So many times I hear my friends complaining about their parents care situations. I have been so pleased with the care my mother receives.

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Kayla Ratzlaff

My mother-in-law was in the rehab rehabilitation area for about six weeks. She was trying to recover enough to get out of bed on her own and walk with her walker. There were several times the call light was laying on the floor under the bed where she couldn’t reach it if she needed assistance to get up to go to the bathroom. On more than one occasion, her medications were laying in a cup in her room. No one made sure they were taken and they left them lying around. This happened four or five times. The call lied happened six times and the time she was in that side of the facility. We had a meeting with them regarding the situation. We had to ask them to clean her up as they did not bathe her. I will agree. She refused it at times, however not every time. She ended up moving to the full care facility and things went from bad to worse. Hospice is involved now and they don’t expect her to live 3 to 4 more days. An air bed was ordered. My mother-in-law was so medicated she could not respond. They set her in a wheelchair in her room by herself without even the foot mechanism out on that wheelchair for her to rest her feet on and let her hang over that chair In a medicated delirious state. That was how we found her. With a mattress laying on the wall, dirty sheets, laying in a chair, the trashcan over full, and when we asked what was going on with the air bit, they said it would take 40 minutes! Her leg was turning purple already from hanging off the chair. Remind you, this is a woman who’s vital signs are very low. Her blood pressure was 70/42. I don’t think that was inappropriate position to leave a woman in that state. It took three times before we got someone back there to actually put her in bed. The Air bed did not work. We told them at the state I don’t think the air is required. It’s very sad when you think you have to go in there to protect the person who is in their facility from the people in their facilities negligence! I only had two visits where I did not have a problem that I needed to discuss with someone there. They lost her clothing. They were not supposed to do her laundry. I said I would do it as the very first day we walked in there they told me don’t let them do your laundry because we will lose it. Do yourself a favor and take it home so I did. It didn’t matter they took it anyway and over half her wardrobe was missing. We were able to find it except for her socks, which we never did fine. I do not see any compassion in this facility at all. The staff is very good at visiting with each other instead of checking on patients. I would not send my worst enemy there at this point. Very disappointed. The episode tonight was after we already had met with him about the negligence of a call light laying on the floor. Not to mention they would bring breakfast in and leave it in her room until supper time. We thought she was having breakfast for supper one evening as we open the lid and seen bacon and eggs. But no, this was at 6:30 at night and this was her breakfast that was still in her room. I can go on and on, And trust me I understand why they have lawyers for nursing home negligence now. Very disappointed in the entire facility. I will be sure and let everyone know this is not a place to send your loved ones as no one in their facility. Cares