J

Jo Thompson

Overall I had a very good stay. The food could be improved, and a few things with staff. I gave detailed feedback to Lauren. Thank you all for taking good care of me! I would to give shootouts, but I don't want to leave anyone out.

V

vernell lindesay

Hi my mom was in there First thing while my mom was still in the hospital a representative came to the hospital told me all this wonderful things about the place she told me that the director is a black lady that is changing alot at the facilities and doesn't play. I guess she felt like telling me that because I'm a black man. She forgot to tell me anything about a $20 a day copay. Then after 20 days it jumps up $200+ a day. After the first 4 days is when we was told to pay the $400. Second problem My mom had some medical issues and they told a lady that goes to her church and they shouldn't have she is not family. They just said she was there we thought she was family not acceptable. What about the HIPPALAW? Third thing my mom had to go to hospital while there. I was coming back from out of town and stopped by the there on the way home to find out emergency units was there for her about to take her out of her room. I was in total shock I walked right past the male nurse that was sitting at his station on the phone. He didn't say anything until I asked him why I was not notified. He said I was about to call you. I said you should have called me right afteryou called the fire department. Forth thing I was sitting there around 8pm I heard a lot of Yelling and talking very loud I cracked the door open and I saw a resident in a wheelchair at the nurses station and it was about 3 to 4 nurses not the aids, cursing and talking about another person that worked there. VERY UNPROFESSIONAL. The fifth thing the director wanted to see my recording about the nurses yelling in front of the resident. I told her that I wasn't pleased with the facilities she said that she had just heard about some of the things going on. That lets me know she is not to involved in the day to day issues. I also told her as many times as I'm there 2 to 3 times every day for a few weeks I have never seen her in the halls she said she had seen me I asked her why she didn't say hello and introduce herself she didn't have any answers. The last thing the lady that go talk about the copay came by 4 days after my mom came back to the facility around 3pm and said we are in the $200 a day copay now. I said I saw you yesterday you didn't say anything about it. I said you could have told me that it was about to start she said that would have been a courtesy on her behalf! I think that is totally wrong. I took her out on Friday she went back to the hospital Sunday morning for dehydration and low blood pressure and a UTI. SO What were they doing KEEP LOOKING! More things happen just getting tired

C

Chad Harrington

My mother, who is a vibrant 80, recently experienced a couple of falls due to stability issues. After undergoing surgery at KUMC to address a neurological issue caused by her fall, we needed a supportive skilled nursing facility for her recovery. We chose Shawnee PARC, and it turned out to be an excellent decision. The facility is clean, well-equipped, and staffed with caring professionals who genuinely prioritize the well-being of their residents. The staff’s dedication and compassion made a significant difference in my mother’s recovery. Thanks to their attentive care, she recovered quickly. When it came time to choose a long-term care facility, the decision was easy—my mother had grown to love Shawnee PARC and its staff. Unlike some for-profit facilities that may not meet the same standard of care, Shawnee PARC has proven to be a place where residents are treated with respect and compassion. We are confident this is the right forever home for my mother.

C

Courtney Breitkreutz

Shawnee Parc was the right choice for us. My grandma became in need of more care than I could provide at home during the final stage of her life. My visit to Shawnee Parc was emotional because this was an incredibly difficult decision. I met with Joanne for a tour and understanding of services, etc. She compassionately gave me all the info I needed to make the decision as we toured. SP is clean, with modern senior design and well staffed. Joanne was responsive to the urgency of our situation, going above and beyond to help coordinate and expedite my grandma’s move and she stayed in contact throughout my grandma’s time there. The nursing and care staff at SP validated this was the right move for my grandma and my family. They were compassionate and attentive and gave me peace of mind she had support all through the days/nights.We got to know and like David, the PM shift nurse, as he cared for my grandma and supported our family thru the same. The care and nursing staff was skilled and conversational, helping us to continue supporting my grandma and feel “at home” in this new place. Thank you Shawnee Parc, and I would highly recommend anyone looking give them a visit and consideration.

A

Ash M

I would not recommend sending your loved ones to this facility. It is very dirty and smelly- the carpets are awful and I have witnessed the kitchen staff not wearing gloves or hair caps. The nurses are rude and untimely when asked for help. My grandmother is afraid to complain so they aren’t ruder to her than they already are. She is required to wear a sleep apnea machine and the staff has not been consistent in getting it prepared for her and providing distilled water for it. I ask a question and they always have to go ask someone else and it’s an hour plus when they come back with the answer. The food is awful as well.