A

Aaron Kuone

I would have to say my brother is in there and he has a skin disease that he struggles with for his whole life never took care of it but since he’s been at plaza west they were welcoming and helpful and he looks the best that he has ever looked he gets his regular showers and he says the staff is prompt when answering his call light he said that the social worker was fast at getting his room moved I appreciate everything y’all are doing for my brother he looks really good!!!!!

L

Lewis Deryl

My mother has been at this threshold for 2 years. Excellent care. She's a 100 years old and people treat her with respect kindness and dignity. I recommend this restaurant to any people that are looking for a good place for their mother or their father

G

Georgianna Wong

Wonderful experience! Staff was well trained and made me feel safe while doing exercises to get me ready to be dismissed. The facility was clean and orderly. When I would have trouble sleeping someone would come by with a beverage and a few kind words. Shirley was wonderful when I would get anxious she was right there to set me straight on what to expect. When I needed changed and couldn’t do it myself the staff treated me with dignity and respect. I will miss the staff and hope to stay in touch after I am dismissed. I would recommend this facility to anyone wanting the best care.I was in the rehabilitation side and loved everyone that was full-time. All I can say is “thank you Plaza West”

S

Stephanie Johnson

Plaza West is full of hard working and dedicated employees. The Residents make it a fun place to visit. The staff works hard to ensure that the Residents get the quality care that they need with the staff that show up and give over 100%. There are days that are not perfect, as with any job. Yet, this Facility does everything within their power to ensure a quality of life that is memorable. Plaza West always welcome Volunteers and always open to suggestions on how to be a better Facility.

V

Vicki

My mother recently passed away at this awful place and I have nothing good to say about this place. They don't even deserve one star on their review...they deserve a huge thumbs down... After she passed, we didn't get one phone call or a card- saying sorry for our loss.. My poor mom was found in plain site of being in her wheelchair-tongue hanging out and incoherent and the nurse could care less. She survived a few more days because of being admitted to the hospital, but if my family member hadn't of visited in the middle of the day when they weren't expecting a visit- we would of lost her sooner. If you have a loved one that lives here, make sure you check on them several times a week, be an advocate for your loved one that can't speak up and don't forget to speak up for other elderly that live here to. I can't express enough- to go visit your loved one several times a week- and various times. Now since mom is gone- which she should still be here- had other action of been taken sooner for her and her medical condition- she'd be here. We are left living for the rest of our lives grieving on what could of been prevented. When I was visiting my mom often, I witnessed many faults of how this facility is being operated because I went and visited often. Extremely short staff and the turn over rate is high, poor vital sign equipment, residents getting food trays at 6:45 at night and no staff around to feed ones that have to be fed in their room...my mother paid over $8,000 a month for a room that had a rusty toilet and walls that had trim coming off....and I have pics... Beware of this place if you are considering your loved one going...if I think of more to speak of- on behalf of my deceased mother- I will come back and edit my post...