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Vera Abanda

I am a hospice caregiver, and I love coming to Azria. Everyone is super friendly and supportive. They work well together to give their residents the best care.

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Kari O

Please be aware of this facility. Some nurses-aids are OK, however others are not and outweigh anything good here, management staff is not friendly and do not care about the patients. I do not recommend this place for any kind of care for your family.

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Arlis Wuthnow

The tenant that we saw related that everybody was great to him. It was difficult to get inside, the intercom was not working someone who was trying to get back in, was banging on the door. Another visitor inside went and got somebody and finally we were able to get. So some part of that system is not working.

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Mary Stults

If you are looking to rehab out … this is NOT the place for you! This is a “skilled to put you in long term care” facility. Complete waste of 45 days!!! Director of PT sets unrealistic goals& does minimal to get you there. Refuses to acknowledge DOCTOR’s feedback, the patient or family regarding baselines, completely disregards neurologist’s orders. In the beginning, Director of Nursing seemed ok & compassionate up until you bring to her attention problems with her staff. Definitely a staffing problem amongst the CNA’s who fabricate stories about the patient to get out of doing what they are supposed to be doing. For example TELLS the patient they are getting a bed bath, records patient stated they wanted a bed bath making the patient appear to be unwilling. Not to mention the patient sometimes goes 4-5 days without a bath at all because they are “short staffed” only to find out they sent CNA’s home because they had empty beds. When the family questioned why the care plan isn’t being followed & questions the fabricated lies, you get a call your patient has to go to a different facility. They are in the business to keep bodies in beds. Why would they want to make their best effort to rehab out? Meals …. Well there were several nights that had a family member not been there, the patient would not have eaten a meal because they “forgot” to put their tray on the cart. Their only option was a can of soup. Patients who choose to eat in their rooms, the food is barely lukewarm. If the patients want fresh fruit (nutritional for older patients), better plan on the family bringing it. MAYBE one day a week they have fruit available for the patients. ALOT of drama going on between the shifts. CNAs have zero problem camping out in a patient’s room trash talking about it. When I say camping, I mean pulling up a chair & taking a break. The move experience …. They connect you with a 3rd Party “not for profit” agency. This person sends you to the lowest grade facilities that could possibly exist. Why? To make Azria look good. Is their facility nice? Yes. But it doesn’t make up for the negligence of the care & the atmosphere. When one of the first papers asked to sign is an “agreement for arbitration” … there’s your sign! Someone else mentioned memory care. I was witness to a patient clearly battling dementia. Having another family member who battled dementia years ago, it broke my heart to see how these unskilled “medical professionals” treated him. They are NOT staffed with the right skill set nor is their facility laid out to safely accommodate. Definitely NOT a good experience for our family. Initially, I thought it just wasn’t for us. Ironically, when speaking with our patient’s neurologist this week, he stated he had similar feedback from other patients. Conclusion …. If this was the only option in Wichita… I would skip skilled nursing all together!!!!

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Lori Tanner

Please be cautious when you make the decision of where you place your loved ones. This is the place you need to be cautious of! My father was released from Wesley Medical Center on Friday afternoon. Azria picked him up, And took him back to their facility for skilled rehab. My dad had hospital delirium and also has early stages of dementia. Which all was noted on his chart. My father was not at their facility more than an hour before they called me and told me I needed to remove him from their premises. He is not welcome to stay here. When I showed up to get my father to talk to him to try to calm him down, Cindy and Shellie was extremely rude, very impatient, very nosy. Told me I needed to leave her premises. They handed me his folder and then they deserted us. Left us there to figure out how to move my elderly father at 5 o’clock on Friday. And about 30-45 minutes later, Shellie came over asking , what’s the plan here guys . I explained to her that we were still trying to figure that out. she gave us a snooty look, rolled her eyes and turned around and walked off . When EMS showed up to pick up my father, Cindy then demanded that I let her know where I was taking him. Cindy was in my personal phone calls as I was trying to find a way to pick my elderly father with a fractured back up and take him to another skilled nursing at almost now 5 o’clock on a Friday night. Cindy accused my father of continuously calling 911. EMS drivers showed up and Cindy was extremely rude to them as well. So I had no choice, but to take my father back to the hospital, where they admitted him into behavioral health, were now he has even more extreme condition of hospital delirium. I understand that The facility has rules, but what I don’t understand is how they can accept a patient, and within an hour kick them out . All because my hospital delirium dementia Dad said something that Cindy didn’t like. I don’t understand how a person can work in a field of skilled nursing of elderly patients with dementia,Alzheimer’s, etc., and can’t handle a patient with a little bit of hospital delirium and dementia. Cindy, and Shellie are clearly in the wrong business. I also want to bring up the point that the receptionist to the front desk was very professional and very friendly. Everyone that I spoke to on the telephone before my father made it to the facility on Friday was very helpful, very friendly and very informative, but it was a different story once we showed up. Protect your loved ones and choose a different facility!!!