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Carol Liebst

My husband stayed at Center At Waterfront from October 23 thru Dec26 to recover from a stroke. While the PT and OT were very good, his progress was compromised by painful Pressure ulcers which developed during his stay, in addition to more than one UTI. The second UTI went untreated despite my concerns (expressed to the doctor and various nurses). It was later explained to my son and I that the center would received demerits for ordering too many urinalysis. So to avoid a mark against them, my husband’s health was seriously compromised. When admitted to the hospital on 12/26, it was discovered there was no bandage on the silver dollar size open pressure ulcer on his tail bone, and his catheter was blocked. When the catheter was replaced, and the pus filled urine could finally drain, it could be described as the consistency and appearance of ‘chicken gravy’. Throughout his stay, the staff repeatedly failed to assist my husband with his CPAP machine, and unable to put it on himself, he did not benefit from a prescribed treatment more than 30% of the nights he was there. He was supposed to be repositioned every 2 hours to help with the healing the pressure ulcers, but as I visited there multiple hours each day, I typically had to ask the aides to do it. I would not recommend this facility to anyone, and would strongly caution against it. I give it one star only because it will not post with zero stars.

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Janet Johnson

This place has apparently declined significantly in their care. My stay was terrible. I was on a restriction due to hip surgery so wasn't allowed to get out of bed on my own so they kept my walker out of reach. To request anything you can only push a button that causes a light to come on. There is no other way to communicate, so if no one responds you are simply out of luck. They often would not bring me my pain medication even though it was past the scheduled time and I had made multiple requests. A CNA will sho

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Milton Pippenger

We chose the Center because we felt it would provide the best therapy options. We have not been disappointed M-F I have had 2 hours of therapy each day and 1 therapy session every Saturday we have been here and most Sundays we had a therapy session. We could not have asked for better therapists than Jen, our COTA, and Perry, our PTA, both were VERY EXPERIENCED and knowledgeable. I believe they got me farther along in my recovery than I thought I would achieve. Meredith, the therapy director, and Alexis, the OT, and Kelly, the DOT, provided excellent guidance for the therapy regimen. Whenever Perry or Jen were not available there was a very strong cadre of backup therapists to cover for them. Kaitlin, the SLP, provided the appropriate therapy I needed to help my facial muscles come back. Our room was very good with a great view of the Waterfront grounds. They provided my wife, Maribeth, with a comfortable cot(bed) to sleep on in my room. I would say the nursing staff and aides were friendly, caring, and knowledgeable. I couldn’t have asked for a better crew to care for me through my 82 days here. Dr. Womack and his 4 nurse practitioners worked very hard to get my BP under control. They were also very knowledgeable about my therapy needs. I have to say the experience I have had was outstanding!! In many ways it’s hard to leave the GREAT THERAPY AND SUPPORT STAFF we have had here at the Center at the Waterfront. They have done their best to prepare us to go home to out patient therapy. They have provided great guidance to prepare us to go home safely. If you are looking for outstanding therapy this is the place to be.

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Alberto Kalp

This place was the best on the central at waterfront I had a broken hip and the OTPT I mean they worked great. I mean now I can move my leg and my hip just a little bit better now and the staff is phenomenal. I mean, you could not ask for a better staff you know they just treated me so good You know they met every need I needed and if I push my button, they were there I got to go outside and visit the geese and the ducks and the rabbits and it was just like peace and quiet so if anybody ever has to go to a rehab facility, I recommend this place 10 out of 10 and like I said it was it was phenomenal

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Michelle Overton

Do not send your loved ones here! My mother received little to no care at all. No one would ever take ownership of things not done...no bath today?it was the previous shifts fault..The environment seems as if no one cares. My mother was sent to a follow-up Dr's appointment in her gown, no shoes, no glasses or hearing aids and she has dementia! She was dropped off and left to fend for herself. She was there because she fell and broke her ankle in 3 places? We have requested to leave the facility.