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John Doe

I have been 3 weeks and I could not have asked for a better group of people working here! Organization is good, people working here are dedicated, serious and yet funny and that's all important--a balnce of this is so important. Nursing and therapy and housekeeping were fabulous!

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Deborah Carey

The facility is great. The staff is friendly residents happy. I would love for any of my loved ones to be there and stay there.

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Steve Sensel

Experience was OK when we first got there. My dad was admitted on a Friday night at 3:00 in the afternoon before Thanksgiving so everybody was ready to go home. Not much was explained to us how everything worked. After finishing the paperwork I walked into his room He was crawled up in a ball with his hands over his ears because the shared roommate had his TV up and my dad cannot take loud noises like that. So I did ask him he did turn it down a couple notches and then I had to talk to The nurses and had somebody come in and turn it down some more. (Which I understand shared rooms are that way). The first nurses that took care of him were awesome especially the night shift. When I was showing up there every day stuff seemed to be okay. But after I left to come back home for a couple days that's when things started getting a little bit worse. And I started getting phone calls every so often about different things that had happened. Then Sunday morning 3:00 in the morning I get a phone call stating my dad is bleeding through his catheter again. And never going to call the on-call doctor. And I never heard anything about it until the next morning when the hospital caseworker calls me. Because they didn't have an emergency contact number and was trying to get a hold of my deceased stepmom for an emergency contact. And then they had to contact somebody and found out that I was the emergency contact. So when they sent him from Signature Healthcare no one relayed any of this to me! And they never gave them any kind of updated contact information! Then about 20 minutes after I got that phone call Signature finance person called me told me Medicare don't pay for both!!!(Pretty rude when she did) And I needed to have a decision whether or not I wanted to hold his room and pay $420 a day while he's in the hospital!!! So after that I had to call the hospital and figure out what he was even there for besides blood in his urine in pain in the abdomen. Then in the meantime I had to determine what to do with him after he got out of the hospital. And I was labeled to locate a way better facility closer to me and ended up having to transfer him up here to where I live at. And have had a lot less problems and he's doing a lot better than he was there both mentally and physically! So to top it off they told me that they had all this stuff in the social workers office. I went there picked it all up and when I got to the new facility I realized that he was missing pants and some shirts. And nobody's seen them now! But that's the minor part of it I can buy new pants and a new shirts and he is a lot better off!

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Sasuke Uchiha

My grandmother was here before she passed. This is hands down the worst rehab/long term care facility I've ever witnessed, and I work in healthcare as well. The staff especially, management here is awful. They don't care about their own employees, they're really cliquey, and just overall immature. They're all really cliquey like it's highschool or something. I know this place has a high turnover rate and now we can see why. The actual facilities however are even worse. I've never once seen any kind of house keeping, the rooms and halls look like something out of a 50s war movie. This place is so poorly kept, call lights hanging off the walls and everything. I feel sorry for anyone who's loved one had to come here, and even sorrier for a lot of the staff there is tons of power abuse. I will be filing a complaint with the better business bureau, there's no reason this facility should even be up and running and they're claiming to take care of patients?? No one could possibly get better in these conditions, I know because my grandmother didn't.

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courtney patrick

The best facility hands down! I am in there almost daily and it’s always very clean. The staff are the absolute best, always so friendly and willing to help with any and everything! This facility is truly one of a kind! It does my heart well knowing my mother is in such good and caring hands.