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Emily Carter

My grandpa stayed at Coldspring Transitional Care, and we were very pleased with his experience. The staff provided great care and were always attentive and caring with him. They made sure he was comfortable and treated him with kindness and respect. The therapy team was excellent and really helped him during his stay. Our family is very grateful for the support and care he received.

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Jewel

Coldspring of Campbell County provides excellent long-term care with a highly professional and dedicated staff. Communication is clear, and residents are treated with genuine respect. The team goes above and beyond to ensure safety, comfort, and quality of life. A top-tier care facility. Highly recommend them

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Amanda Meyer

My dad has received outstanding care! The nurses, aides and staff genuinely care about him and his well being. Having to put your loved one in a facility is never easy, but having him cared for here has made it easier for us to accept.

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judy bongard

My mother in law cannot answer her phone. When we call in the afternoon, the nurses are never at their station to ask if they can put her phone in n her reach. The front desk is no help. How does someone check on a loved one there? There’s no contact information. Just the front desk number. This is totally unacceptable. We don’t call every day so it’s not a hassle to them. My step father-in-law comes nearly every day but he’s 88. He’s exhausted. We live in Florida and not much help. My mother-in-law is 92, her room is at the end of the hallway. Whenever we do visit in the afternoon, the staff do not seem busy, sitting on their phones which is why we call between 1-3 pm. It’s frustrating that we can’t get information on her health updates.

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Theresa Emery Carlisle

My mother stayed here for 10 days to have care and OT/PT after surgery. We are both very pleased with the care she was given. She made great progress, complimented the food, and said the staff were very good to her. Some reviews mentioned a urine smell. Yes, there was a urine smell as you entered the patient area. I have honestly never been to a nursing home that did not have some urine smell. The staff actually shampooed the carpet one of the days I was there and had fans on to dry it. Sadly, the reality of nursing homes is that many residents are incontinent and accidents happen.