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Melanie Taylor

The residents of Henson Health are so loved by the staff! My family has been so fortunate to have a great relationship with all the staff that cares for our Mother!

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Silly R

Great place . Staff is very polite and great with there residents. Activities are amazing and thanks to the Activities Dept for Activities.

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Jackie McDaniel

I was there today thinking that they would help me not so. When I first went in the room the two nurses said I don't know how we are going to get you in the bed. It was very very very dirty. Every where I looked it looked dirty. Unkempt the patients looked like they weren't the care they needed. They didn't look abused or anything like that they look like they weren't taken care of properly. I believe that they were under staffed. The management was horrible she was saying everything that she could to get me to stay. She said that no place else would accept me because of insurance. Maybe some of that is true but not all of it. Because insurance does rule the world. She tried to say that I talked with someone named Chrissy there about staying there I didn't. This was done Ephraim McDowell home health communicated with them not me. Because I didn't want to go anyway. After going through this today I don't ever want to go back I feel sorry for the people who have to stay there. Some people may not have a choice I don't know but God does he knows he cares he sees what is going on.

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Appalachainedge

Sorry to all family members who have to endure the hardship of having to place Thier loved ones in this facility! Without the nursing staff this building would be worthless! It is ( literally ) falling down around the staff & it's (management), I use that term extremely loose! So far this year the ceiling has fallen in twice causing some residents to do without water for a period of time, & the food preparation to be delayed "even more than usual" speaking of the dietary substance that is described as food, it couldn't have made the meals worse ! That's a whole other dead horse to beat " pun intended "let's see they have had numerous items that a nursing home under qualified and capable administration should, nor would, ever let their supplies diminish ! Ice, jelly, bacon, sweetener, adult diapers ! C'mon now! Really! With superstores within the immediate area the only logical explanation is the age old excuse, GREED!!! The shifts are short staffed contributing to the lack of care (not negligence) that this facility can provide to it's residents. Could it be at less than $8.00 an hour for many people is not tempting enough to fill three positions a shift??? We all have opinions and some of you reading this may not agree with mine, the many who do agree have observed first hand the ongoing incompetence of it's management & the overall condition of this neglected, outdated facility with obvious misdirected funds provided by state & local funding not to mention the numerous elderly residents whom have trusted Thier lives to be of quality surroundings , treatment & care !!!

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Christy Clark

HP has such caring and compassionate nurses and CNA'S. The receptionist is always friendly and the management team is always wiling to help.