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Candita Lewis

I can count on one hand how many professional staff I have come across. I have yet to see a person smile and be happy about their job. It would be nice if 3rd Shift staff didn't bang on the doors as loud as they can waking up the residents, upon entering. The vibe I get is that people are either burned out or unhappy about their place of work. Call lights very seldom get answered

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Colleen Abney

My father was at this location for 11 months. The food was terrible, response time for assistance was 45 minutes or longer. Some aids were good, some were terrible. For the cost I would never send a loved one to this place again. Very disappointed!

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Joann Frisk

Warning to people that have loved ones at Carmel Manor……… there is an extremely large outbreak of Covid at Carmel Manor. There is at least 14 active cases on my moms floor with Covid. This doesn’t include the staff. Tony the director and the social worker are keeping it a secret from staff and family members coming to visit their loved ones. Patients are dying from this and the excellent staff team on my moms floor are being made to work ridiculous hours, the staff is unstaffed and unsupported by the director. The cross contamination on the floors is barbaric. The top people are making all the money and the clients are giving the money…… it’s about time the staff gets protection and the clients. The health department is involved. Please check on your loved ones!!

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Luvto Drive

Such a nice place to visit. It's got multiple entrances at the same address. What looks like 2 separate buildings is actually one address, with a subterranean tunnel connecting them. Workers there are very friendly. The entrances are easily wheelchair accessible, making pickups and drop-offs quite easy for clientele.

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Jim Goethe

My wife developed dementia and was accepted by Carmel Manor for care on their memory care floor 12/01/2022. The facilities are very nice and the location on the river is spectacular. The Christian influence is a real plus as the sisters are always making sure that everyone is treated with care and respect. Since Tony Ughetti became director everything has greatly improved, including the ratio of in-house staff to contract, facilities appearance, food quality and monthly meetings with relatives. Although a good place for a loved one before, it’s now excellent and still improving. Highly recommend.