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Jeffrey Shouse

Upon being escorted to an examination room in the Emergency Department, we have experienced a five-hour delay awaiting physician consultation. The facility appears largely unoccupied, with the exception of numerous staff members congregated in a central area, engaged in unspecified activities. Should an alternative be available, I would recommend seeking care at an urgent care facility.

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Mariah Head

I just want to leave huge thanks to Courtney and Alyssa and Mason in the ICU and the psych doctor dr pemberton. You guys changed my life. I am now 38 days sober because of the way you guys treated me. You were more than just nurses for me. If this message can please get passed on to them I would greatly appreciate that. I owe them my entire life. I never thought I was going to make it and I did! Thank you all so much for the extraordinary care.

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ion puschila

We had an emergency a couple of nights ago. The staff is not only friendly and nice, but incredibly capable and qualified, both in the ER and the ICU. It was an great experience, despite the circumstances. The cafeteria makes some excellent food as well.

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Katie Jousma

I was forced to go to the emergency room by their urgent care doctors. Was charged $1600 for “emergency care” when I was hooked up to a blood pressure cuff and a pulse/O2 sensor, but was otherwise stable and received no additional care beyond the xray and unnecessary CT that I paid separately for in addition to the “emergency care” charges. Annnnnd their lovely doctor ordered the wrong CT, opted to do xrays instead, and still charged me for the CT of the wrong view. Their billing department says all charges are valid. Be prepared to be under-served and over-charged.

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Alena Aiken

I am writing to file a formal complaint regarding the care I received at your Emergency Department on [8-27-25]. During my visit, the attending doctor explicitly stated that they were providing me with “different care” because of my “attitude.” I want to make it clear that as a patient, I should receive the same quality and standard of medical care regardless of mood, frustration, or emotions. It was deeply concerning and distressing to hear a provider admit that my care was being altered due to their personal judgment of me. This is not only unprofessional, but also raises serious concerns about patient neglect and bias. I am requesting that this incident be investigated and that appropriate steps are taken to ensure other patients are not subjected to similar treatment. I would also like a copy of all notes and documentation from my visit. Thank you for your attention to this matter. I look forward to your response.